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Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc. The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Managing the customer experience across channels -- a manager's guide by Oracle Corporation May 06, 2011 - (Free Research) This eBook explores optimizing and analyzing data collected from each channel and how to apply the findings to a customer experience management (CEM) strategy. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Virtualizing Enterprise Application Infrastructure with Oracle’s Chip Multithreading Technology by Oracle Corporation January 01, 2010 - (Free Research) This white paper is intended to inform senior decision-makers about the business benefits associated with virtualizing IT infrastructure by using breakthrough CMT technology from Oracle. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Mobility - Aironet 1100 Series by Cisco Systems The Cisco Aironet® 1100 Series delivers an affordable and upgradable 802.11b wireless LAN (WLAN) solution, setting the enterprise standard for high performance, secure, manageable, and reliable WLANs.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

See Tickets Puts Online Service Center Stage with Riverbed by Riverbed Technology, Inc. November 09, 2011 - (Free Research) With 85 percent of its ticket sales made online, See Tickets needed a robust, secure, highly accessible website. The company chose the Riverbed Stingray Traffic Manager to ensure that its site was always online and fast, even during extreme peaks in traffic. Now the company’s valued customers receive optimal online service. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Riverbed Helps Triboo Manage 10 Million Unique Visitors Per Month by Riverbed Technology, Inc. November 09, 2011 - (Free Research) This case study examines how one organization turned to Riverbed® Stingray™ Traffic Manager, enabling high website availability and scalability, and its customers enjoy an outstanding online experience. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

STA Travel’s Website Performance Flys with Riverbed by Riverbed Technology, Inc. November 09, 2011 - (Free Research) The company turned to the Riverbed® Stingray™ Traffic Manager for support. This cost-effective solution deployed quickly, improved the website’s performance and uptime, and provided a superior online experience for its customers. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Security - Pix 500 Series Firewalls by Cisco Systems The world-leading Cisco PIX Security Appliance Series provides robust, enterprise-class, integrated network security services including stateful inspection firewalling, protocol and application inspection, virtual private networking, in-line intrusion protection, and rich multimedia and voice security-in cost-effective, easy-to-deploy solutions.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

Leading Interactive Games Designer Accelerates Business Intelligence Program by Cisco Systems, Inc. January 20, 2012 - (Free Research) In this white paper, Rajesh K. Gupta, Electronic Arts' senior manager of applications for business intelligence (BI) and data services, explains how EA avoids many costly problems due to timely data access. Read this now to gain insight into how EA deployed job scheduling software and what benefits it reaped by doing so. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Case Study: Orlando Magic Score a Performance Slam Dunk with Dell Compellent SAN by Dell Compellent May 09, 2011 - (Free Research) To support these data-intensive applications, the Orlando Magic needed a storage area network (SAN) with I/O performance fast enough to play and stream both standard and high-definition (HD) video. Read this case study to see their solution. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

CW+: Analyst's take: The benefits of third-party SAP and Oracle support by ComputerWeekly.com December 27, 2010 - (Free Research) Organizations running mature SAP or Oracle applications experience significant ongoing savings from third-party support.  Nucleus found Rimini Street customers can reduce their annual license maintenance fees by at least 50 percent and avoid upgrade costs while extending the value of their software investment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Virtual Support Networks: Ten Tips for Delivering Managed Services to On-Site Systems by CA Technologies. September 2008 - (Free Research) In late 2004 and early 2005, DB Kay & Associates conducted a market survey to uncover the best practices for deploying Virtual Support Networks. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

S3 Control: Adding Control to Change Management by Solidcore Systems, Inc. There is a gap between change activity & the documented Change Management process. Solidcore S3 Control adds control to change management. It provides visibility into changes in the enterprise IT infrastructure, accountability for employees deploying ticketed changes, & enforcement of change policies. It is available on IBM platforms.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Riverbed Helps Meridiana fly Meet Increased Demand for Online Travel Bookings by Riverbed Technology, Inc. November 2011 - (Free Research) Online airline and travel group Meridiana fly needed a faster, more cost-effective way for its growing customer base to book reservations online. They turned to the Riverbed Stingray Traffic Manager, which ensured a fast, responsive website that could cope with increasing high-demand. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Business Skill Courseware by SkillSoft Corporation SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

IBM Business Process Manager -- Powerfully Simple by IBM July 2011 - (Free Research) IBM Business Process Manager provides the simplicity, efficiency, visibility and collaboration needed to manage highly dynamic and networked business environments. IBM Business Process Manager is easy to deploy and use straight out of the box or in an easily customizable configuration - providing rapid time to value and improved user productivity. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Wireless - Aironet 350 Series by Cisco Systems The Cisco Aironet 350 Series of wireless LAN (WLAN) products leads the industry in performance, security, and reliability with cost effective solutions for the enterprise and small and medium-sized businesses. The Cisco Aironet 350 Series access point provides an ideal solution for customers who desire a non-upgradable IEEE 802.11b solution.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

Network Foundation - Cisco 1700 Series by Cisco Systems Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

Dell EqualLogic PS Series with VMware vCenter Site Recovery Manager by Dell, Inc. February 2010 - (Free Research) VMware vCenter Site Recovery Manager (SRM) is a VMware vSphere 4.0 based solution that is tightly integrated with Dell EqualLogic PS Series storage to offer centralized disaster recovery management, automation, and testing for a virtualized datacenter. Read this solution brief to learn more about the features and benefits of this solution. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

Spreading the Hype - How to Rapidly Provision Storage in A Hyper-V Environment by Dell Compellent May 2011 - (Free Research) Microsoft System Center Virtual Machine Manager (SCVMM) is a virtual machine manager without peers. Unlike most storage systems, which require full-volume clones of each parent VM, Dell Compellent leverages Replays (snapshots) as shared gold images. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Riverbed Stingray Traffic Manager Proves Critical as AlertBoot Moves to the Cloud by Riverbed Technology, Inc. November 2011 - (Free Research) When AlertBoot switched to the cloud it needed a load balancing solution that would support its migration and prevent as much downtime as possible. The company chose Riverbed® Stingray™ Traffic Manager to use while transitioning its infrastructure to an entirely virtualized environment. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

The Fast Track to Service Management Success: Software as a Service by CA Technologies. September 2008 - (Free Research) This paper begins with a discussion of the challenges that SMBs face in managing and supporting the IT solutions they need to run their businesses and examines the obstacles they face trying to effectively meet service management objectives. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

crystalreports.com for Salesforce.com: Exception and Sales Reporting by Business Objects crystalreports.com is a Web-based report-sharing service that allows you to share Crystal Reports with the right people - simply and securely. Create advanced reports from your Salesforce.com data. Dig deeper for answers using graphs with drill down capabilities. View, schedule, refresh, and distribute reports online - inside Salesforce.com.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

CW+: Quocirca Report: A gift from IT to the business by ComputerWeekly.com July 2010 - (Free Research) IT managers that fail to embrace on-demand services will hold back the organisation they are supposed to be supporting. Such services can save costs within IT, as well as provide new capabilities to the business that have previously been unavailable or unaffordable. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CW+ Casio research: The meeting room marathon - a waste of corporate time ? by ComputerWeekly.com July 2010 - (Free Research) Meeting room technology problems are a genuine and largely ignored burden on large British organisations - a single IT manager is called upon to solve 447.2 incidents a year per company. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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