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How to Cost Effectively Deploy Open Source Business Intelligence by Actuate September 09, 2009 - (Free Research) This white paper is intended for IT managers, project leads, and developers who must implement open source business intelligence (BI) to support the ever growing business user needs. You will learn how to add new reporting features and functions to your applications without any scalability issues and more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Microsoft SQL Server in a VMware Environment on Dell PowerEdge Blades and Dell EqualLogic Storage by Dell, Inc. April 30, 2009 - (Free Research) This white paper provides an overview for deploying SQL Server in a virtualized environment for VMware ESX 3.5 Update 4 (U4) running on the latest PowerEdge M610 and M710 blade servers and EqualLogic PS6000XV iSCSI storage arrays. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SQL Server 2008 - 10-20Terabyte Data Warehousing by Dell, Inc. November 01, 2008 - (Free Research) This white paper documents the performance of Microsoft SQL Server 2008 Business Intelligence and Data Warehouse solutions deployed on Dell PowerEdge servers with Dell PowerVault storage. Using the knowledge gained through joint development this white paper illustrates the cost-effective performance of Dell Solutions for SQL Server 2008. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Importance of an Information Strategy, A White Paper by Bloor Research by IBM December 11, 2008 - (Free Research) In this paper we will discuss what an Information Strategy is, why it is important, and what it takes to build one. We will also consider IBM's Information Agenda, that company's approach to assisting in the development of an Information Strategy. (WHITE PAPER) GO TO WHITE PAPER

Encryption Key Management: A Technical White Paper by Quantum Corporation October 2007 - (Free Research) Quantum's Encryption Key Manager (Q-EKM) is a centralized key manager application that manages the encryption keys used as part of the LTO Ultrium 4 (LTO-4) drive-based data encryption process. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Implementing ITIL Using the PMBOK Guide in Four Repeatable Steps by Global Knowledge January 2006 - (Free Research) This white paper provides an overview of the PMBOK® and the key process areas and functions within the IT Infrastructure Library. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Practical Strategies to Accelerate Business Applications across the WAN by Blue Coat April 2006 - (Free Research) As more IT professionals are turning to application & server consolidation, costs and the importance of performance is growing. This white paper takes a look at acceleration technologies - the challenges, benefits, and techniques of this alternative. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Understanding the Business Benefits of an Open Source SOA Platform by JBoss, a Division of Red Hat June 2009 - (Free Research) This paper is divided into two sections. The first half of the paper describes the business challenges of three JBoss Enterprise Middleware customers and how they gained business benefit from the use of JBoss Enterprise products and services. The second half of the paper provides insight into the JBoss Enterprise SOA platform. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Help Desk vs. Service Desk: Which One is Right for You by Numara Software March 2009 - (Free Research) This white paper is intended to help support center managers self-assess their center's primary functions and maturity level in order to choose an incident management system that best fits their needs without wasting money on features that will not be used. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Creating an Integrated e-Business Solution in Hosting SAP with Freudenberg IT (FIT) by Freudenberg IT June 2009 - (Free Research) Read this paper to learn how Freudenberg IT (FIT) provides everything you need for a complete integrated e-business solution. FIT provides the applications infrastructure and technical day-to-day applications support; the required care to better ensure that your SAP environment is always there and is always performing optimally. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Putting Open Source to the Test: The Making of JBoss Enterprise Middleware by JBoss, a Division of Red Hat April 2008 - (Free Research) This paper is intended primarily for senior IT managers responsible for enterprise architecture, application development, and application operations. Managers evaluating middleware solutions will gain a deeper understanding of how JBoss Enterprise Middleware products are developed and why they offer an ideal platform for the development... (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Value of Compensation Management in the Insurance Industry by CSSI January 2007 - (Free Research) Changes in the insurance industry have generated a real need for effective, automated commissions and incentive compensation management solutions. This CSSI white paper describes some of the dilemmas carriers, MGAs, producers and support staff face, and it presents the advantages of using an automated system. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Compliance Features in the 2007 Microsoft Office System by Microsoft November 2006 - (Free Research) This white paper showcases compliance-related features and extensibility opportunities with the 2007 Microsoft® Office system, and demonstrates how the Office system can help you meet the demands of regulatory compliance. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The OSI Model: Understanding the Seven Layers of Computer Networks by Global Knowledge July 2006 - (Free Research) This paper explains each of the seven layers of OSI model, including their functions and their relationships, also it provide with an overview of the network process, which can act as a framework for understanding the details of computer networking. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Intelligence - Now More Than Ever by SAP BusinessObjects December 2008 - (Free Research) The goal of this white paper is to explain why business intelligence is a sound investment for any IT manager to make, especially now. Budgets are tighter and demands from executives to see immediate results from IT implementations are increasing. This paper outlines the benefits of a BI solution and its impact on a company. Read on to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

StorExpress: Integrating Solid State Storage in a PCI Express Clustering Interconnect by Fusion-IO May 2009 - (Free Research) Direct PCI Express (PCIe) attached flash storage offers unparalleled performance levels and vastly outperforms SAS/SATA-attached flash storage solutions. However, such PCIe attached flash storage cards have many restrictions. Read this white paper to learn about an enhanced PCIe flash storage solution from Dolphin, in partnership with Fusion-IO. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Achieving Service Excellence Across The Enterprise by Numara Software February 2009 - (Free Research) Common problems with interdepartmental handling of customer issues include a mismatch of priorities, no shared understanding of customer impact, and overall communication problems between teams. The solution is to create enterprise-wide workflow and visibility.. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SQL Server Advanced Protection and Fast Recovery by Dell, Inc. September 2007 - (Free Research) It is critical that SQL Server environments are well protected and maintain integrity. This white paper highlights how iSCSI SAN solutions can simplify management and protect this data, while retaining flexibility in SQL Server environments. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Executive Guide to CRM Architecture: Why CRM Flexibility Will Impact Your Success by Microsoft September 2009 - (Free Research) This white paper explains the importance of flexible software architecture, and how the right CRM solution can support and even advance an organization’s ability to evolve in lock-step with changes as they occur--enabling them to attain and maintain a competitive advantage. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Total Cost of Ownership (TCO) of Dell, HP, and IBM Blade Solutions by Dell, Inc. and Intel October 2008 - (Free Research) This white paper examines the TCO of this blade solution at acquisition and at 1, 3, and 5 years. TCO includes hardware, support, management software, IO virtualization, power, cooling, network ports, and data center space. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support by NTR Global October 2009 - (Free Research) This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution. (PRESENTATION) VIEW ABSTRACT | GO TO

The 10 Worst Practices for Technical Support and How to Overcome Them by NTR Global October 2009 - (Free Research) This white paper will explore 10 of the "worst practices" that are common to customer support operations. We will discuss how these worst practices can creep in to your contact center and ways to deal with them. We will also touch on how to eliminate well‐intentioned management blunders and discuss good and bad uses of support technology. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Escaping PCI purgatory by IBM February 2009 - (Free Research) IBM offers comprehensive solutions designed to take businesses through the entire PCI compliance process and continue to meet new requirements, supporting the next level of security. Read the white paper ‘Escaping PCI Purgatory’ to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Integrating HP Data Protector Software with HP Data Deduplication Solutions by Hewlett-Packard Company December 2008 - (Free Research) This white paper will discuss HP Data Protector Software which fully supports HP data deduplication technologies allowing you to recover files more quickly while reducing your data management and storage costs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Adaptec Intelligent Power Management: Reducing IT Costs and Storage Power Consumption by Up to 70% by Adaptec, Inc. October 2009 - (Free Research) The challenge of saving power while maintaining server performance has become a primary concern within the IT environment. But, the latest generation of Adaptec RAID controllers provides Intelligent Power Management software and supports a variety of techniques that, together, enable significant savings without compromising performance. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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