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Oracle and Cast Iron Systems: Delivering an Integrated CRM Experience - Podcast by Cast Iron Systems March 03, 2009 - (Free Research) Hear this Podcast to discover how you can rapidly synchronize your sales and customer service data with a variety of on-premise and on-demand systems. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Oracle and Cast Iron Systems: Delivering an Integrated CRM Experience - Webcast by Cast Iron Systems March 03, 2009 - (Free Research) View this Webcast and complimentary Podcast to discover how you can rapidly synchronize your sales and customer service data with a variety of on-premise and on-demand systems. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Sawmill 8 - Web Log Analysis Tool by Flowerfire, Inc. May 19, 2009 - (Free Research) Sawmill is a powerful hierarchical log analysis tool that runs on every major platform and operating system. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Numara Track It! - Change Management Webinar by Numara Software June 08, 2009 - (Free Research) The Numara Track It! helpdesk/ asset management solution offers a fully integrated “Change Management” module that provides flexibility for seamless upgrades of services - hardware and software. Watch this webinar to learn how this comprehensive solution tool allows anyone to manage change from any location without the cost of... (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Change Management: Reduce the Chaos by Taking Control by Numara Software February 19, 2009 - (Free Research) This webinar discusses the challenges in designing a change management process, defining approval workflows, and conforming to IT governances such as Sarbanes-Oxley and SAS70. It also shows you how quickly Numara FootPrints Change Management helps effectively change, ensure compliance in IT, as well as other functional areas of your business. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Using Microsoft Dynamics CRM and the Federated Model for Consolidated Pipeline Forecasting and Reporting by Microsoft September 09, 2009 - (Free Research) View this webcast to learn how the federated model can help business units operate customized CRM systems while synchronizing to a central application. We explore how the server stores enterprise-pertinent information from all CRM systems, thus supporting executives responsible for achieving overall sales goals. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Driving Business Process Productivity by Tuning Your Customer-Centric Business Processes for Profit by Microsoft September 09, 2009 - (Free Research) This webcast demonstrates how Microsoft Dynamics CRM can be used to capture and manage structured and unstructured sales and marketing customer data within a single, integrated system can help increase your organization's return on investment. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Do Extraordinary Things Everyday with Microsoft Dynamics CRM! by Microsoft September 09, 2009 - (Free Research) In this webcast, we show you how the productivity of your sales, customer service, and marketing teams can be dramatically increased by taking advantage of the enhancements in the newly released Microsoft Dynamics CRM 4.0. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Leading Auto Repair Services Provider Boosts Efficiency with Easy-to-Use CRM Solution by Microsoft July 25, 2008 - (Free Research) After evaluating several customer relationship management solutions, including Salesforce.com, the company replaced NetSuite CRM with Microsoft Dynamics® CRM. Using Microsoft Dynamics CRM, the company cut call times in its customer support call center by 30%, reduced agent training time by 25 percent, and strengthened its growth capacity. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Jumpstart Your Next Project with Visual Studio 2010 Beta 2 by Microsoft October 30, 2009 - (Free Research) Jump start your next development project with Visual Studio 2010 Beta 2. This IT download allows you to support for the latest platforms, targeted experiences for specific application types, and core architecture improvements. Download it now! (TRIAL SOFTWARE) GO TO

Giving Trade Companies a Fast Start by SAP AG March 10, 2009 - (Free Research) Whether you are a wholesale distributor of furniture, machinery, chemicals, or food and beverages, your success depends on how quickly you adapt to demands from customers and suppliers. You must constantly differentiate your services from the competition while improving operating efficiencies and controlling costs. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

Giving Service Companies a Fast Start by SAP AG March 10, 2009 - (Free Research) Learn how the SAP Business All-in-One fast-start program can provide service companies like yours with a software solution that helps you respond quickly to customers' expectations of high-quality, differentiated services to help you maintain services relationships - with predictable costs, and low total cost of ownership. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

VI Service Desk Version 4.0.1 - Free 30 Day Trial! by Velocity Integrations Software, Inc. September 18, 2009 - (Free Research) VI Service Desk fulfills the need to provide consistent, centralized service and support. Tickets are prioritized, assigned to the proper resources and escalated to the next support tier when necessary. Robust Ad-hoc reporting helps IT track trends and justify change. (TRIAL SOFTWARE) GO TO

The Forrester Wave™: Functional Testing Solutions, Q3 2008 by Hewlett-Packard Company February 27, 2009 - (Free Research) Forrester conducted an evaluation of six functional testing solutions vendors across 96 criteria. Read this report to find out the details of their evaluation. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

"up.time 5" by uptime software - Free 30 Day Trial! by uptime software inc. October 29, 2009 - (Free Research) Deeply monitor all Virtual, Physical and Cloud based servers, applications, resources, and services from a single, unified dashboard with "up.time". Immediately cut costs and drive global performance and availability. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Application Lifecycle Management (ALM) software solutions for green IT by IBM February 23, 2009 - (Free Research) This whitepaper will explore best practices for green IT and how Application Lifecycle Management (ALM) can help companies achieve green IT processes for software application management. Specifically, ALM solutions can help IT organizations reduce energy consumption and costs associated with multi-site software development. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

InstallShield 2010 Premier Edition Download - Free Trial! by Flexera Software October 28, 2009 - (Free Research) Software installation failures frustrate customers and increase a software company's support costs. But the more complex your application's installation requirements, the more difficult it is to build a reliable, professional installer. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Take the Maturity of Your Systems and Software Development Process to the Next Level with ALM by IBM April 01, 2008 - (Free Research) This white paper introduces the steps that organizations must take to improve their systems and software development processes, by implementing key best practices and uniting development teams with Application Lifecycle Management (ALM). (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

eBook: HP IT Service Management - Optimizing Service Lifecycle Delivery and Cost by HP October 28, 2009 - (Free Research) Many IT professionals are looking to IT Service Management (ITSM) to deliver quality IT services that meet the needs of the business under these tough conditions. Regardless of the size of your business, you can deliver superior service quality to your business with the HP approach to ITSM and the HP software and services that support it. (EBOOK) VIEW ABSTRACT | GO TO

The Economics of Embedded Development, Testing, Deployment and Support by IBM December 30, 2008 - (Free Research) This paper is aimed at helping senior management address its product ROI in a manner that can be directly applied to their everyday management practices. In this report, EMF presents a methodology for calculating the ROI for a development based on the direct cost of development, associative costs, extrinsic costs and a process for estimating risk. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Oracle Hyperion Performance Scorecard by Oracle Corporation December 01, 2008 - (Free Research) To regularly monitor and measure performance, senior managers require a link between their company’s strategic and operational plans. Oracle Hyperion Performance Scorecard can help you define a methodology-neutral strategy and measure performance against goals, monitor progress on a regular basis, and communicate across your entire enterprise. (DATA SHEET) VIEW ABSTRACT | GO TO

Case Study: DaimlerChrysler South Africa - Migrating Mission Critical Application Achieving Over 50% Cost Savings and Improving Service Levels by Micro Focus UK October 27, 2009 - (Free Research) In October 2003, DaimlerChrysler South Africa decided that significant cost savings could be achieved by migrating its mission critical systems onto a contemporary low cost platform and in the process remove the mainframe. This case study presents the challenges the company faced as well as the solution and benefits achieved. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Podcast: Optimize Business and IT With New Generation Application Lifecycle Management by SAP Community Network October 12, 2009 - (Free Research) This podcast provides a complete overview of application lifecycle management (ALM) and discusses how SAP's integrated and open approach to ALM can accelerate innovation, ensure business continuity, reduce risk and lower TCO. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Optimize Business and IT With New Generation Application Lifecycle Management by SAP Community Network September 30, 2009 - (Free Research) This webcast provides a complete overview of application lifecycle management (ALM) and discusses how SAP's integrated and open approach to ALM can accelerate innovation, ensure business continuity, reduce risk and lower TCO. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Research Report on Virtualization and Cloud Computing in Test/Dev Environments by Platform Computing Corporation October 26, 2009 - (Free Research) Read this report to learn the research findings of this study, which examined the challenges of managing Test/Dev environments and the opportunity for server virtualization and cloud computing to address them. This paper includes several graphs and an in-depth discussion of the advantages of private cloud computing. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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