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Your search for keyword: Vendor Call Center returned 303 results.
 
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IT Decision Center on Business Collaboration Solutions - Q5: Mobility by SearchUnifiedCommunications.com
May 16, 2012 - (Free Research) Question five featured in SearchUnifiedCommunications.com’s IT Decision Center on Business Collaboration asks top vendors in the space:  What capabilities are there to support mobile policies? Find out what this vendor has to say by accessing their answer to this question now.
(VIRTUAL TRADE SHOW) VIEW ABSTRACT | GO TO VIRTUAL TRADE SHOW

Miercom Report Avaya WLAN Controller 8180 by Avaya
December 02, 2011 - (Free Research) This is a lab testing summary report comparing the scalability and QoS for voice and video of Avaya’s WLAN 8100 versus 3 competitor’s products.
(TEST RESULTS) VIEW ABSTRACT | GO TO

The Five Fundamentals for a Successful FCR Program by Enkata Technologies
April 25, 2012 - (Free Research) This paper outlines the five fundamentals for a successful FCR program.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT Courseware by SkillSoft Corporation
SkillSoft's IT Skills instruction is designed to encourage and prompt frequent learner interaction with the course content. SkillSoft maintains courseware integrity and effectiveness by offering a balance of thorough instruction, challenging practice exercises and quizzes. 
(ASP & SOFTWARE PRODUCT)GO TO DETAILED REPORT

Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc.
The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network. 
(HARDWARE PRODUCT)GO TO DETAILED REPORT

Case Study: la Caixa - Bank takes customer and employee support to the next level by Hewlett-Packard Limited
January 05, 2012 - (Free Research) With HP's contact centre and customer services, la Caixa was able to expand and continue to provide excellent service to their customers. Read this case study now to learn more about HP's call centre and contact centre offerings.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Network Foundation - Cisco 1700 Series by Cisco Systems
Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies. 
(HARDWARE PRODUCT)GO TO DETAILED REPORT

Premise vs. Hosted Contact Center: Total Cost of Ownership Analysis by inContact
August 08, 2011 - (Free Research) This white paper presents the results of a total cost of ownership (TCO) analysis comparing premise-based and hosted contact center platforms.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT Decision Center on Business Collaboration Solutions - Q4: Support by SearchUnifiedCommunications.com
May 16, 2012 - (Free Research) Question four featured in SearchUnifiedCommunications.com’s IT Decision Center on Business Collaboration asks top vendors in the space:  How do you support external collaboration? Find out what this vendor has to say by accessing their answer to this question now.
(VIRTUAL TRADE SHOW) VIEW ABSTRACT | GO TO VIRTUAL TRADE SHOW

IDC MarketScape: Worldwide Desktop Virtualization 2011 Vendor Analysis by Citrix
November 01, 2011 - (Free Research) Although leveraging virtualization to support desktop workloads can improve IT management efficiency, costs, and capabilities, choosing the vendor that best fits your needs can be overwhelming.This white paper offers a detailed vendor analysis that offers a way to determine which desktop virtualization solutions most benefit your business.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Maximize the Customer Experience: Balancing the Service Level Mix in the Call Center by inContact
January 10, 2011 - (Free Research) Supported by insights from Peppers & Rogers Group and inContact, this white paper will explore the benefits of applying the right mix of self-service and agent-assisted support to meet customer expectations effectively and maximize business outcomes.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT Decision Center on Antimalware- Q2: Support by SearchSecurity.com
April 18, 2012 - (Free Research) <p>Question two featured in SearchSecurity.com's IT Decision Center on Antimalware asks top vendors in the space: Does your solution support the various platforms of mobile devices, including tablets (Android, iOS, RIM)? Find out what these vendors have to say by accessing their answers to this question now.</p>
(VIRTUAL SEMINAR) VIEW ABSTRACT | GO TO

Conquering the Challenges of Data Center Complexity by Hewlett-Packard Company
April 26, 2012 - (Free Research) Access this essential white paper and discover ways to reduce data center complexity. Learn to take advantage of virtualization and cloud computing without overwhelming your data center.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

InfoWorld Review: Dell AIM Automates Today's Data Center by Dell, Inc. and Intel
February 17, 2011 - (Free Research) Dell's adaptive infrastructure management (AIM) framework has something competitors don't: support for heterogeneous hardware. In a nutshell, it's possible to have a completely automated infrastructure using all Dell gear, or a nearly completely automated infrastructure using an array of hardware from other vendors.
(TECHNICAL ARTICLE) VIEW ABSTRACT | GO TO

Improving Data Center Performance through Virtualization of SQL Server Databases by Dell, Inc. and Intel
October 14, 2010 - (Free Research) Small and medium businesses need to support growth while wringing every ounce of value out of the investments they've already made. This paper looks at the benefits of virtualizing SQL Server databases, as well as how to get the most out of your virtual infrastructure.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Mainframe Software Rationalization: The Answer to your Data Center Integration Challenges by CA Technologies.
May 04, 2012 - (Free Research) <p>When mainframes are not properly integrated with the rest of your data center infrastructure, the costs and complexity of managing them increases substantially. This webcast outlines the key phases of a mainframe rationalization approach and provides detailed guidance to help you effectively leverage it.</p>
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

New HP Support Center: Experts & Answers Tailored to You by Hewlett-Packard Company
May 10, 2012 - (Free Research) Gain access to HP’s support center website for helpful resources like software updates, diagnostic support tools and more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CW+: Quocirca report: Predictive service excellence for printers by ComputerWeekly.com
September 21, 2010 - (Free Research) Networked printers and multifunction peripherals often require a high level of support and manual intervention. Secure remote monitoring platforms reduce device downtime through automating service alerts, providing proactive toner replenishment and automatic meter reading.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Next Generation Network Management Techniques by Cisco Systems, Inc.
February 02, 2012 - (Free Research) The February edition of the Network Evolution E-zine explore the latest advances in DevOps and uncover what you need to know for working within the movement. Also read several other featured articles!
(EZINE) VIEW ABSTRACT | GO TO

Instrumentation Laboratory supports double-digit growth with HP Networking by HP & Intel
October 28, 2011 - (Free Research) Instrumentation Laboratory's objective was to expand network resources to accommodate double-digit business growth, acquisitions, facilities expansion, and rapid new product development and introductions across multiple locations— without increasing network management staff. Learn how HP Networking helped meet this objective.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Meridiana Fly Meets Increased Demand for Online Bookings with Riverbed's Help by Riverbed Technology, Inc.
November 08, 2011 - (Free Research) Online airline and travel group Meridiana fly needed a faster, more cost-effective way for its growing customer base to book reservations online. They turned to the Riverbed Stingray Traffic Manager, which ensured a fast, responsive website that could cope with increasing high-demand.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Storage Magazine October 2011 by SearchStorage.com
October 05, 2011 - (Free Research) In the October 2011 cover story of Storage magazine, Phil Goodwin provides a status update on solid-state storage technology. Learn about the various use cases for solid-state storage and find out the different forms of solid-state technology on the market today.
(EZINE) VIEW ABSTRACT | GO TO

Storage Europe: Fall 2011 by SearchStorage.com
September 02, 2011 - (Free Research) In the Fall 2011 issue of IT in Europe, Manek Dubash explores how open-source storage could be the key to breaking the chains of vendor lock-in.
(EZINE) VIEW ABSTRACT | GO TO

Oracle SPARC SuperClusters - The New SPARC-based Engineered Systems by Oracle Corporation
December 13, 2011 - (Free Research) Listen to this podcast to learn about a comprehensive super-cluster server and storage solution that optimizes performance, availability, security, and system manageability.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

Clabby Report: Itanium: Slip/Sliding Away… by IBM
May 01, 2011 - (Free Research) This white paper describes numerous shortcomings with Itanium-based platforms, and notes that the Itanium "ecosystem" is in danger of collapse. Forward-looking CIOs should consider x86, POWER and mainframe architectures.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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