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Optimize the management of your complex IT environment by Hewlett-Packard Company October 25, 2011 - (Free Research) Learn how WIND Hellas, a Greek telecommunications service provider, uses HP Operations Manager as a ‘single pane-of-glass’ for their entire IT environment, where many issues that were originally sent out to various IT teams for resolution are now taken care of by first-line support personnel. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Protect Your Customer Base by Ensuring the Best Customer Experience by LogMeIn, Inc. February 01, 2012 - (Free Research) Access this whitepaper to learn more about the changing landscape for mobile devices and platforms, and how remote support can help improve customer service. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Using Voice over IP (VoIP) in Mobile Networks by Global Knowledge June 20, 2011 - (Free Research) While the technology that supports VoIP has been present since the mid-1990s, the ability to quickly alternate between VoIP and circuit-switched networks has come into prominence in the last few years. Access this white paper for a full history and overview of the current mobile communications landscape. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc. The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Analyst's take: Foglight helps telecomms company find savings and boost efficiencies by ComputerWeekly.com January 12, 2011 - (Free Research) After implementing Foglight, a major telecommunications company gained the ability to monitor and control its entire IT applications infrastructure in greater depth avoiding downtime and extra support staff, while boosting efficiencies of business-critical applications and staff productivity. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cloud Computing - What is its Potential Value for Your Company? by Google Apps January 19, 2011 - (Free Research) Content provided by Google. This paper examines whether cloud computing makes good business sense for your company. Ultimately, you may find that moving your data to the cloud actually improves security, scalability, access, and disaster recovery. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Look at Business Size, Budget When Choosing Between SaaS and Hosted ERP by Sage Software February 06, 2012 - (Free Research) This expert guide explains some of the prominent differences between Software as a Service (SaaS) enterprise resource planning (ERP) software and hosted ERP systems including cost, benefits, and risks of both. (EGUIDE) VIEW ABSTRACT | GO TO

TIP GUIDE: Some manufacturers giving SaaS warehouse management systems a shot by HighJump Software January 31, 2012 - (Free Research) Organizations are always seeking new ways to save money. With the market for warehouse management software (WMS) evolving, software-as-a-service (SaaS) warehouse management is becoming a viable option for manufacturers. Read this tip guide and gain expert insights into the WMS market, tips for integration and cost savings. (EGUIDE) VIEW ABSTRACT | GO TO

Getting cloud computing right by IBM May 04, 2011 - (Free Research) Cloud computing can potentially be a disruptive change to the way an enterprise’s IT services are delivered. We propose that examining a candidate cloud solution provider’s reference architecture should be a standard element of a CIO’s cloud vendor evaluation strategy. Learn more now. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT Download: LogMeIn Rescue and LogMeIn Rescue + Mobile by LogMeIn, Inc. January 26, 2012 - (Free Research) Download your free trial of a software that tackles the issues of delivering efficient, effective IT support to employees – remote or onsite – and customers using disparate computing platforms and mobile devices. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Web-Driven Workforce Management Software Branches Out by Infor WFM Workbrain January 24, 2012 - (Free Research) This guide details how workforce management (WFM) software companies are incorporating support for mobile devices into their products and offering the application as software-as-a-service (SaaS). Read more to uncover the employee benefits associated with this strategy. (EGUIDE) VIEW ABSTRACT | GO TO

Forrester Wave: Open Source Business Intelligence by Actuate January 16, 2012 - (Free Research) Need to compare open source business intelligence (BI) technologies and understand which vendor leads the pack? Download Forrester’s evaluation of open source BI vendors and learn why Actuate BIRT is named the leader due to its richness of reporting functionality. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Free tool to evaluate the performance of your distributed IT infrastructure by Hewlett-Packard Company July 16, 2010 - (Free Research) HP's SiteScope 10.1 MLU SW E-Media solution allows organizations to maintain the availability and performance of their IT infrastructure while lowering the total cost of ownership to a central server. Download this evaluation now. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Oracle Database Appliance by Oracle and Intel January 11, 2012 - (Free Research) Learn more about why the Oracle Database Appliance is an ideal database system for customers who value simplicity and who seek to lower the costs and the risks of deploying a highly available database solution. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Glitch-Free Online Meetings: Newest Tools Minimize IT Support; Maximize Experience by Premiere Global Services January 13, 2012 - (Free Research) The benefits of virtual meeting technologies are clear, but often the wrong software is adopted. Learn about the latest offerings in virtual collaboration and why your organization can benefit from a more effective solution. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Minimize Risk with a Software Vendor ‘Prenup’ by Iron Mountain January 04, 2012 - (Free Research) Explore the results of a recent IDG survey gauging IT leaders’ perspectives on technology escrow agreements with software vendors, as well as the importance of including verification services within them. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Forrester Wave™: Enterprise Service Bus, Q2 2011 Software AG, Tibco Software, Oracle, And Progress Software Lead The Way by Progress Software April 25, 2011 - (Free Research) Forrester Research conducted briefings and demonstration reviews with five commercial and four open source enterprise service bus (ESB) product vendors and evaluated their capabilities in each of the five following functional categories: architecture, connection, mediation, orchestration, and change and control. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Storage Europe: Fall 2011 by SearchStorage.com September 02, 2011 - (Free Research) In the Fall 2011 issue of IT in Europe, Manek Dubash explores how open-source storage could be the key to breaking the chains of vendor lock-in. (EZINE) VIEW ABSTRACT | GO TO

IDC MarketScape: Worldwide Business Process Platforms 2011 Vendor Analysis by Oracle Corporation December 05, 2011 - (Free Research) This IDC study uses the IDC MarketScape model to assess the capabilities of vendors to support midrange to complex process improvement scenarios using business process management (BPM) software. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

O'Keeffe & Swartz Chooses HP Networking in Converged Infrastructure Implementation by HP and Intel March 16, 2011 - (Free Research) Requiring a high performance, scalable and reliable networking infrastructure at its new facilities, O'Keeffe & Swartz turned to HP. With support for IP telephony a requirement, an HP Converged Infrastructure was deployed, along with Mitel IP telephony and HP Networking Software. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Tips For Implementing Workforce Management Software by Infor WFM Workbrain January 05, 2012 - (Free Research) Explore this expertly-compiled e-guide to find out how support for mobile devices and Software as a Service (SaaS) WFM could expand the use of  workforce management (WFM) software and help position it as a core enterprise platform. (EGUIDE) VIEW ABSTRACT | GO TO

Computer Weekly - 10 January 2012: What’s in store for IT this year? by ComputerWeekly.com January 10, 2012 - (Free Research) In this week’s issue of Computer Weekly, we look at the key trends and technologies that will be on IT leaders’ agenda in 2012. Our first Buyer’s Guide of the year examines how IT consumerisation will affect business technology; and Home Office IT director Denise McDonagh tells us why government IT isn’t working. Download the new issue now. (EZINE) VIEW ABSTRACT | GO TO

Software Licensing and Subscription by ComputerWeekly.com August 05, 2011 - (Free Research) This research from Freeform Dynamics, based on a survey of end users,  identifies the challenges faced by IT departments and suppliers on software licensing, and offers advice to organisations on dealing with software licensing. (ANALYST BRIEF) VIEW ABSTRACT | GO TO

Windows 7 and AppLocker by Global Knowledge January 25, 2010 - (Free Research) Organizations want to run the apps they want, and not run the apps they don't want. One of the tools Microsoft has given Active Directory administrators to help in this regard, Software Restriction Policies (SRPs), has been re-engineered in Windows 7 as AppLocker. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Three Easy Ways to Achieve and Understand WAN Acceleration with TCP Applications by Global Knowledge February 12, 2010 - (Free Research) Software developers write code to power applications that drive today's businesses. Whether you are looking at ubiquitous applications such as Microsoft Word or your own in-house software, chances are that they are not very WAN-friendly. The focus of this paper is to highlight the TCP protocol's shortcomings for WAN transmission purposes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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