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The Art of Social Sales by Oracle Corporation November 30, 2009 - (Free Research) Read this paper for a discussion from some of the top corporate leadership and thought leaders on how social selling, a.k.a. Sales 2.0, works in specific industries. Listen to what they have to say about how high tech, non-profits, retail, sports, and telcos do it. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT in the UK SMB (Small and Medium sized Business) Sector by ComputerWeekly.com January 04, 2012 - (Free Research) This report from Knowledge Peers and Pierre Audoin Consultants (PAC), reveals what leaders of Small and Medium-Sized Businesses (SMBs) think of IT – its strategic value, its potential, and the changing way in which it is being used in their organisations. (IT BRIEFING) VIEW ABSTRACT | GO TO

How to manage emerging technology in IT by ComputerWeekly.com February 10, 2011 - (Free Research) Different Emerging Information Technologies (EIT) have different impacts upon a business. Some EIT should be used as technical tools for supporting business to make business more efficient or effective; othersshould be used as strategic tools for leading, not merely supporting, a business to make a difference. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Mobile Music Opportunities - market size, strategic analysis and forcasts by ComputerWeekly.com February 24, 2011 - (Free Research) Music services on the mobile handset are uniquely positioned to become a key platform within the music industry. Since the turn of the millennium, sales of physical music – CDs etc. – have slowly declined yearon-year, largely as a result of online piracy. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Customer Experience Exchange E-Zine Issue 2 by SearchCRM January 31, 2012 - (Free Research) This second issue of Customer Experience Exchange highlights the contact center. Often an overlooked facet of customer relationship management (CRM), the contact center is usually the first way a customer reaches out to a company and thus should always be considered in CRM strategies. (EZINE) VIEW ABSTRACT | GO TO

Advancing Enterprise Mobility to Improve Sales and Service by SAP America, Inc. March 24, 2011 - (Free Research) Explore the latest thinking on use of mobile technology to deliver business value by enabling sales and service processes – and transform processes across the enterprise. Business software vendors can best support their customers by collaborating with strategic partners to co-innovate and foster a mobile ecosystem. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Gartner Case Study: Mohawk Fine Papers Uses a CSB to Ease Adoption of Cloud Computing by Liaison Technology (E-mail this company) November 30, 2011 - (Free Research) If you are thinking of using cloud services brokerage (CSB), then read this case study on Mohawk Fine Papers to learn how they found a service-oriented architecture (SOA)-based backbone to support interoperability between its internal and external tools. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

A Maturity Model Brings Insight and Predictability to the Managed File Transfer Marketplace by Ipswitch File Transfer February 21, 2011 - (Free Research) This paper introduces an innovative tool that is designed to streamline the complex MFT solution selection process by providing IT professionals with a single, reliable source they can use to drill down through a series of requirements to help them. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Evaluating cloud-based file transfer services by IBM July 01, 2011 - (Free Research) If you are looking for smarter ways to approach file sharing in your commerce environment, you are probably thinking about outsourcing or moving to the cloud. This evaluation from IBM, supported by research from Vanson-Bourne, can help by showing you critical factors to consider. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Business Case: Information for Project Portfolio Decision Makers by Global Knowledge May 25, 2010 - (Free Research) Increasing numbers of enterprises are incorporating project portfolio management in their strategic planning. And just as individuals use financial reports and analyses to consider various investment options, the enterprise uses an analysis called the Business Case to evaluate various project proposals for inclusion in the project portfolio. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Skill Courseware by SkillSoft Corporation SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Strategic View to Virtualization: HP Enterprises to dramatically cut costs by HP and Intel May 10, 2011 - (Free Research) This podcast event provides important real-world perspectives on what virtualization is helping companies achieve, and offers suggestions on how to plan, deploy and managed virtualized environments. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Dell Technology Perspective: Intelligent Data Management by Dell, Inc. November 15, 2011 - (Free Research) Intelligent Data Management is Dell’s overall approach to help enable IT organizations to evolve from managing the storage of their data, to managing and delivering the data as strategic information. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Multi-Modal Learning by SkillSoft Corporation Multi-Modal Learning™, from SkillSoft Corporation, represents a powerful new web-based solution that significantly enhances learning and day-to-day productivity for business professionals in their use of core desktop software technologies.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

ReferenceWare by SkillSoft Corporation ReferenceWare – the fastest way to problem-solve and learn - provides full access to the unabridged contents of thousands of business and technology titles in a searchable, collaborative environment!  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Article: How end-to-end services can transform Oracle environments by Dell, Inc. April 27, 2011 - (Free Research) The creation of the Dell Services Oracle Practice builds on the long and successful relationship between Dell and Oracle - a collaboration that can offer significant benefits to organizations running Oracle software on Dell hardware. Read this article for more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Fast Delivery of Complex Financial Reports - How Leading CFOs Do It by IBM November 14, 2011 - (Free Research) Reporting speed and accuracy are vital today. But it would be wrong to assume that you have to spend more to go faster and do a competent job. This white paper illustrates how some organizations achieved top-tier results in financial reporting and why some did not. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Five Ways to Optimize Offsite Storage and Business Continuity: A WAN Optimization Primer for Storage Professionals by Silver Peak February 03, 2012 - (Free Research) Supported by results from specific case studies, this whitepaper shows how you can finally meet your recovery objectives, provide seamless failover between multiple sites, improve remote application performance, and lower your ongoing bandwidth costs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Sprint Nestle Corporation saves $170 million from virtualization aided by CA Capacity Manager forecasts by CA Technologies. January 12, 2012 - (Free Research) This case study explains why one company chose to consolidate and virtualise its servers and describes the approach they implemented and the results they realised, including significant cost savings, reduction of floor space requirements, and more. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Lean Manufacturing by IFS January 11, 2012 - (Free Research) This paper illustrates how IFS Applications support lean principles, particularly in the many manufacturing environments that require both rate-based and order-based shop floor execution. This hybrid approach lets you go lean step by step, as you are able, not because an inflexible system forces you to do so. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

6 Mistakes Companies Make and How to Avoid Them by SAP America, Inc. September 28, 2009 - (Free Research) This paper highlights common mistakes companies make in a down economy and discusses how organizations can use business intelligence to avoid them. Use the self-assessment questionnaire at the end of this paper to determine the level of business intelligence opportunity across your organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Powering the data centre by ComputerWeekly.com January 16, 2012 - (Free Research) A look at alternative approaches to managing energy for cost and/or sustainability reasons in data centres. (ANALYST BRIEF) VIEW ABSTRACT | GO TO

O'Keeffe & Swartz Chooses HP Networking in Converged Infrastructure Implementation by HP and Intel March 16, 2011 - (Free Research) Requiring a high performance, scalable and reliable networking infrastructure at its new facilities, O'Keeffe & Swartz turned to HP. With support for IP telephony a requirement, an HP Converged Infrastructure was deployed, along with Mitel IP telephony and HP Networking Software. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

HP Enterprise Mobility - Solution Overview Animation by Hewlett-Packard Limited January 04, 2012 - (Free Research) Discover more about anywhere, anytime connectivity and on-demand mobility, enabling better communication and connection with employees, customers, and others. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Information Governance Online Symposium -- The GARP® Principles: Achieving Better Information Governance by SearchCompliance.com November 15, 2011 - (Free Research) In this two part course, Deputy Executive Director for ARMA International, Diane K. Carlisle, reveals how Generally Accepted Recordkeeping Principles (GARP®) is designed to assist organizations in implementing records systems and policies to keep you out of the headlines for the wrong reasons. (VIRTUAL SEMINAR) VIEW ABSTRACT | GO TO

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