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CW+: Quocirca Report: A gift from IT to the business by ComputerWeekly.com
July 29, 2010 - (Free Research) IT managers that fail to embrace on-demand services will hold back the organisation they are supposed to be supporting. Such services can save costs within IT, as well as provide new capabilities to the business that have previously been unavailable or unaffordable.
Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.
The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.
Fast Delivery of Complex Financial Reports - How Leading CFOs Do It by IBM
November 14, 2011 - (Free Research) Reporting speed and accuracy are vital today. But it would be wrong to assume that you have to spend more to go faster and do a competent job. This white paper illustrates how some organizations achieved top-tier results in financial reporting and why some did not.
Short-Run Manufacturer Builds Long-term Success with EnterpriseIQ by IQMS
January 06, 2011 - (Free Research) For years, Donnelly managed operations using an OS/2 operating system and various software packages. While Donnelly achieved much success using the OS/2 platform and manual scheduling, the company’s growth eventually began outpacing the system’s capacity. With EnterpriseIQ in place, Donnelly has seen improvements in every aspect of its business.
Optimizing Service Desk Value by FrontRange Solutions Inc.
December 23, 2011 - (Free Research) In this white paper, learn how service management that includes incident, problem, and change management allows you to provide more proactive service that increases efficiencies and lower costs.
Storage Europe: Fall 2011 by SearchStorage.com
September 02, 2011 - (Free Research) In the Fall 2011 issue of IT in Europe, Manek Dubash explores how open-source storage could be the key to breaking the chains of vendor lock-in.
Hybrid Computing: Blending Disparate Systems to Meet Modern Needs by IBM
January 12, 2012 - (Free Research) This white paper discusses hybrid computing, an approach that aims to support the heterogeneous nature of modern computing environments in a simplified way. Learn how this technology supports existing and new applications with less complexity, better performance and at a lower cost.
Podcast: Server Virtualization 101: Part 3 The Many Applications of Virtualization by Dell and VMware
December 03, 2009 - (Free Research) This podcast explores several virtualization applications, and details 10 common use cases for virtualization and it can help your company improve their IT infrastructure. Discover how to enhance your disaster recovery and high availability plans without draining the IT budget.
Server Virtualization 101: Part 3 The Many Applications of Virtualization by Dell and VMware
December 03, 2009 - (Free Research) This videocast explores several virtualization applications, and details 10 common use cases for virtualization and it can help your company improve their IT infrastructure. Discover how to enhance your disaster recovery and high availability plans without draining the IT budget.
Introspect Investigator & EDD by ZANTAZ
January 2008 - (Free Research) ZANTAZ's solutions allow unrivalled automation of discovery operations by using the most advanced analysis tools on the market.
Improving business performance through new IT service delivery models by ComputerWeekly.com
January 2011 - (Free Research) Collaborative technology can reshape relationships within organisations, across supply chains and with customers. This report looks at how trends such as cloud computing, mobility and collaboration will improve IT service delivery across all aspects of business operations.
Ovum: Business tips for using SMS and web chat by ComputerWeekly.com
February 2011 - (Free Research) Web chat and SMS offer ways for enterprises to broaden channel support and personalize customer service without spending on complex solutions. While both solutions offer business benefits via customer outreach and support capabilities, they are currently two separate solutions.
Gartner: Top trends in network outsourcing 2011 by ComputerWeekly.com
February 2011 - (Free Research) Most organisations had mandates in 2008 and 2009 to freeze or reduce spending on network services to match overall revenue performance, yet end-user requirements for mobility, video and cloud grew.
Going public? The case for private or public clouds to support enterprise IT strategy by ComputerWeekly.com
December 2010 - (Free Research) The rapid growth of public cloud providers offering services present an obvious opportunity for IT managers looking for flexibility without excess spending. In this report, we examine the relative merits of public and private cloud services, and help IT managers to identify when is best to use each to support their IT strategy.
Achieve Low Cost, Secure and Reliable Email with SaaS-based Unified Email Management by Mimecast
April 2011 - (Free Research) This Case Study assesses the deployment of Mimecast SaaS-based Unified Email Management (UEM) solution at Basic Energy Services, a renowned publicly traded oilfield services Company. IDC examines the effectiveness of the Mimecast solution and its services in meeting Basic Energy Services' needs and the reasons why the Mimecast solution was chosen.
Improving Sales Effectiveness In a Buyer’s Market by SAP America, Inc.
December 2011 - (Free Research) This paper details the results of a survey of 160 firms with annual revenues of $250M or more conducted to determine whether their customer relationship management (CRM) software is addressing the changed and changing requirements of sales reps as they develop relationships and pursue opportunities in light of ever increasing buyer expectations.
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