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Your search for keyword: Researching Customer Service Techniques returned 408 results.
 
ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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Business Skill Courseware by SkillSoft Corporation
SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations. 
(ASP & SOFTWARE PRODUCT)GO TO DETAILED REPORT

Guidebook:  Oracle Cloud Services by ComputerWeekly.com
May 10, 2012 - (Free Research) This independent report from analysts, Nucleus Research offers a critical assessment of Oracle’s Cloud Services.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Microsoft Convergence 2012 by ComputerWeekly.com
May 01, 2012 - (Free Research) Nucleus Research assesses Microsoft’s plans to extend  and develop the Microsoft Dynamics CRM platform.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

iTest Team - Rapid Test Automation for Equipment and Devices by Fanfare
iTest Team is an integrated test environment for developers, testers, and automation teams. It offers a unified approach for rapidly developing, automating, and maintaining test cases. iTest Team tests complex equipment and systems that are accessed through various protocols, such as command line interfaces, Web interfaces, SNMP, or command shells. 
(SOFTWARE PRODUCT)GO TO DETAILED REPORT

Selecting the Right Hosting Provider Insider Secrets That Every IT and Business Executive Should Know by Verio
December 20, 2007 - (Free Research) How can you identify the hosting company that's right for you? What are the business risks? What questions should you ask? Get the facts in this interview with Phil Shih, a research analyst at Tier1 Research, who covers consumer...
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Retail Week Tearing Up the Rule Book by SAP America, Inc.
June 30, 2011 - (Free Research) Retail consumers can now research purchases online and access customer support via social networking sites, and disgruntled consumers can now shop around on the Web and on mobile devices. Read this white paper to learn more about the drastically changing world of retail.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT in the UK SMB (Small and Medium sized Business) Sector by ComputerWeekly.com
January 04, 2012 - (Free Research) This report from Knowledge Peers and Pierre Audoin Consultants (PAC), reveals what leaders of Small and Medium-Sized Businesses (SMBs) think of IT – its strategic value, its potential, and the changing way in which it is being used in their organisations.
(IT BRIEFING) VIEW ABSTRACT | GO TO

CRM Solutions For The Finance And Insurance Industries by SAP America, Inc.
February 14, 2011 - (Free Research) Read this report to learn how Forrester Research rated 24 CRM solutions in terms of their strengths and weaknesses in supporting four key cross-functional processes in the finance and insurance industry.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Computer Weekly - 27 March 2012: What the Budget means for IT by ComputerWeekly.com
March 27, 2012 - (Free Research) This week’s Computer Weekly asks what chancellor George Osborne's Budget means for the UK IT community and if he can deliver his goal to make Britain "the technology centre of Europe". Also you'll find the final part of our private cloud Buyer's Guide and we examine the options for choosing the right WAN optimisation strategy.
(EZINE) VIEW ABSTRACT | GO TO

Essential email security: Bloor Research Report by Mimecast
April 27, 2012 - (Free Research) This exclusive report from Bloor Research analyzes today’s email security challenges, and the solutions best placed to overcome them. Explore 8 major players in the market that are poised to deliver top-notch email security.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Quest Foglight_Hit the Easy Button for No-Fuss Application Performance Monitoring by Quest Software
May 18, 2012 - (Free Research) About 50% of companies have an application performance monitoring (APM) system in place, and those that don't are likely losing customers and revenue. Quest Software has made vast improvements to its Foglight APM line, including supreme simplicity and virtualization capabilities. Read this and learn about the research behind these advancements.
(PRODUCT OVERVIEW) VIEW ABSTRACT | GO TO

Software Licensing and Subscription by ComputerWeekly.com
August 05, 2011 - (Free Research) This research from Freeform Dynamics, based on a survey of end users,  identifies the challenges faced by IT departments and suppliers on software licensing, and offers advice to organisations on dealing with software licensing.
(ANALYST BRIEF) VIEW ABSTRACT | GO TO

Long-Term Data Protection and Retention: Finding the Correct Balance by Quantum Corporation
March 18, 2009 - (Free Research) Tape remains the most cost effective, energy efficient and reliable program technology for storing large amounts of inactive, off-line or near-line data while complimenting disk-based data protection and retention solutions. Read this paper and find out why.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Get Your Business Intelligence in a "Box": Start Making Better Decisions Faster with the New HP Business Decision Appliance by HP & Intel
March 28, 2011 - (Free Research) In this white paper IDC highlights the latest research about the evidence of the competitive differentiation to be gained from investment in BI and data warehousing. The paper highlights the need to view BI and data warehousing technologies as complementary components of a decision support solution.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Key strategies for overcoming virtualization and cloud computing management challenges by Dell, Inc. and Intel
March 01, 2010 - (Free Research) Customers need to better understand how the use of virtualization and cloud computing changes datacenter infrastructure management requirements. In this paper, May Johnston Turner, IDC's research director of System Management Software, answers questions posed to her by Dell’s customers.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

A Forrester Study: The Total Economic Impact Of IBM’s Netezza Data Warehouse Appliance With Advanced Analytics by IBM
April 05, 2012 - (Free Research) Read this paper featuring Forrester research now and learn about the total economic impact and potential ROI that enterprises are realizing by deploying IBM Netezza DW appliance with data analytics. By taking some time to digest this resource, you will know whether a similar installation within your company will have a similar financial effect.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Boosting SQL-Based Decision Support Power and Performance with Dell’s Twelfth Generation Servers by Dell, Inc. and Intel
May 14, 2012 - (Free Research) Are your decision-support systems and servers up to date, equipped to handle today's onslaught of data? Legacy systems are no longer viable. This paper explores the results of a research report about decision-support systems, highlighting how Dell's 12th-generation servers and solutions meet these evolving requirements based on users' responses.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Finance Executives on the Value of Technology Investment for Midsize Companies by IBM
May 11, 2011 - (Free Research) This report provides the finance perspective on the challenges midsize companies are facing in deploying and using technology to support business analytics and growth strategies.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The impact of Cloud on IT by ComputerWeekly.com
July 21, 2011 - (Free Research) This research from Freeform Dynamics assess the impact of the cloud on the IT department and the way the department functions.
(ANALYST BRIEF) VIEW ABSTRACT | GO TO

CW+ Open Group: Supporting requirements management in TOGAF by ComputerWeekly.com
October 08, 2010 - (Free Research) This White Paper discusses methodology and language support for requirements management in TOGAF.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Reducing Costs Through Better Server Utilization by Oracle Corporation
April 22, 2010 - (Free Research) As IT organizations support dynamically changing business priorities and cope with economic pressures, maintaining datacenter agility is critical. By consolidating systems onto the latest server technology and taking advantage of virtualization techniques, enterprises can optimize datacenter efficiency, gain flexibility, and reduce operating costs
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Reducing Costs Through Better Server Utilization by Oracle Corporation
April 17, 2010 - (Free Research) As IT organizations support dynamically changing business priorities and cope with economic pressures, maintaining datacenter agility is critical. By consolidating systems onto the latest server technology and taking advantage of virtualization techniques, enterprises can optimize datacenter efficiency, gain flexibility, and reduce operating costs
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Business Value of Adopting Advanced Support Tools and Utilities by Hewlett-Packard Company
September 01, 2011 - (Free Research) Discover the obstacles associated with supporting advanced technology in complex IT environments. Review what you should look for when considering support features and deliverables, and learn how specific support tools can enable improved problem resolution and minimize downtime.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Solving Intel's Data Storage Growth Challenges by Intel
March 01, 2012 - (Free Research) Intel IT faced rapid growth in storage demand, resulting in escalating storage costs. This paper explores the variety of techniques used to accommodate the growing demand for storage capabilities. Discover how they were able to achieve capital savings of USD 9.2 million while supporting significant capacity and performance improvements.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CW+ Casio research: The meeting room marathon - a waste of corporate time ? by ComputerWeekly.com
July 28, 2010 - (Free Research) Meeting room technology problems are a genuine and largely ignored burden on large British organisations - a single IT manager is called upon to solve 447.2 incidents a year per company.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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