Business Process Management (BPM) | Network Management | Technology Outsourcing | Application Management and Maintenance | IT Service Management (ITSM)/ IT Infrastructure Library (ITIL) | Third Party Benefits Administration Services Solutions | Business Activity Monitoring (BAM) | Business Process Outsourcing | Maintenance, Repair and Operating Supplies (MRO) | Enterprise Systems Management

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Fast Delivery of Complex Financial Reports - How Leading CFOs Do It by IBM November 14, 2011 - (Free Research) Reporting speed and accuracy are vital today. But it would be wrong to assume that you have to spend more to go faster and do a competent job. This white paper illustrates how some organizations achieved top-tier results in financial reporting and why some did not. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Minimizing Windows 7 “Interface Shock” by Global Knowledge March 20, 2011 - (Free Research) This paper examines that many organizations want to take advantage of the speed, security, reliability, and flexibility of Windows 7, and how it is possible to minimize interface shock for users by leveraging Group Policy to make Windows 7 look more like Windows XP. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Analyst's take: Siemens product lifecycle management software solutions for aerospace industry by ComputerWeekly.com January 17, 2011 - (Free Research) Siemens supports solutions for service and sustainment in the aerospace and defense industries that enable companies to reduce service costs and time cycles while increasing profitability across the service life of products. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CW+: Quocirca report: Predictive service excellence for printers by ComputerWeekly.com September 21, 2010 - (Free Research) Networked printers and multifunction peripherals often require a high level of support and manual intervention. Secure remote monitoring platforms reduce device downtime through automating service alerts, providing proactive toner replenishment and automatic meter reading. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Why Third Party Data Storage Maintenance is Right for You by MSDI July 07, 2011 - (Free Research) Third party maintenance companies offer cost effective maintenance and support agreements that save as much as 40% in ongoing maintenance costs while keeping service levels agreements (SLA's) the same, if not improving them. Read this comprehensive white paper to see if third party maintenance might be right for your organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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