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FACTS® MANAGED CARE SUITE™ by Ebix Health, Inc. January 2001 - (Free Research) The FACTS MANAGED CARE SUITE provides a full range of reports to help you manage your organization, design plan requirements, and control and monitor costs. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

NetMRI -- Take Control of Network Configurations and Changes by Netcordia September 2009 - (Free Research) Network change is the number one cause of performance related issues. NetMRI helps reduce cost by automating network change, improve service quality by managing network configurations and mitigate risk by ensuring a compliant network. Check out this free trial download to learn more. (TRIAL SOFTWARE) GO TO

Service Availability Tool by Fluke Networks November 2009 - (Free Research) The Service Availability Tool helps network technicians and administrators verify and troubleshoot network services quickly and easily. With the Service Availability Tool you can quickly verify service port status, measure response time, run TCP trace routes, and more. (PRODUCT DEMO) VIEW ABSTRACT | GO TO

The Five Building Blocks of Attack Coverage: Assessing the Quality of your Intrusion Prevention System by TippingPoint October 2009 - (Free Research) What makes one intrusion prevention system (IPS) better than another? The best way to answer that question is to assess each vendor's solution on the five building blocks of attack coverage: Knowledge of applications, threat engine performance, breadth and depth of coverage, accuracy, and timeliness. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SAN For Dummies, Chapter 13: Using Data De-duplication To Lighten The Load by FalconStor Software February 2009 - (Free Research) In chapter 13 of "Storage Area Networks For Dummies," important concepts of data de-duplication are detailed. The techniques described are designed to "lighten the load" of a company's data storage infrastructure, freeing up crucial storage space, and eliminating multiple instances of the same data. (BOOK) VIEW ABSTRACT | GO TO

The Importance of a Cloud Storage API - New Information Management Capabilities and Revenue Streams for ISVs by Iron Mountain Digital October 2009 - (Free Research) As Storage Switzerland writes, APIs such as Iron Mountain’s Archive Services Platform API allow ISVs greater control than do cloud NAS gateways over how and where data is stored. Read this Technology Brief from Storage Switzerland to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Presentation Transcript: The Other Green - Storage Efficiency and Optimization by Symantec Corporation September 2009 - (Free Research) This session will look at various techniques and strategies to optimize either on-line active or primary as well as near-line or secondary storage environment during tough economic times, as well as to position for future growth, after all, there is no such thing as a data recession! (PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

A Business in the Clouds: How ISVs, Service Providers, and Service Centered Businesses Can Build a Successful SaaS Applications Offering by LongJump October 2009 - (Free Research) This paper explores the overlooked aspects of SaaS application delivery including the creation of applications, release management, service deployment, internationalization, tenant management and partner support. This paper will also examine the crucial role multi-tenancy has in rolling out SaaS solutions and advocate for a platform-based strategy. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Achieving Rapid Data Recovery for Credit Union Core Processing Applications by Vision Solutions December 2008 - (Free Research) EchoStream for AIX is a proven solution to the data recovery problem that is in use at a variety of referenceable accounts today. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Sawmill 8 - Web Log Analysis Tool by Flowerfire, Inc. May 2009 - (Free Research) Sawmill is a powerful hierarchical log analysis tool that runs on every major platform and operating system. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Atrion Enhances Managed Services and Boosts Profit Margins with Nimsoft by Nimsoft, Inc. November 2009 - (Free Research) Atrium needed help gaining end-to-end service level monitoring insights and finding a monitoring platform with a strategic vendor partnership that could help support business growth objectives. Read this case study to learn about the problems Atrion faced and how Nimsoft products helped them overcome those challenges. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

The Top 5 Server Monitoring Battles and How You Can Win Them by Nimsoft, Inc. November 2009 - (Free Research) The uses, requirements, and complexity of servers have all increased dramatically. Consequently, server monitoring has more importance in today's environments. This guide looks at some of the most pressing challenges you might face in ensuring optimal server performance. It offers insights into the tools and strategies for addressing these demands. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Fact or Fiction: Enforcing Change Management and Configuration Management with Tools and Technologies by SearchSecurity.com October 2009 - (Free Research) This podcast educates information security and IT pros on the right tools and technologies to create a solid process that provides the data, insight and metrics you need to meet your compliance and business objectives. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

10 Key Actions to Reduce IT Infrastructure and Operations Cost Structure by Nimsoft, Inc. November 2009 - (Free Research) Infrastructure and operations (I&O) comprise 60% or more of total IT spending worldwide. I&O leaders are under intensifying pressure to reduce costs. This Gartner research note outlines the key actions that should be taken to change the I&O cost structure in the short term (through 2010) and in the longer term (during the next three years). (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

ESET NOD32 Antivirus 4 by ESET November 2009 - (Free Research) Enjoy Fast, Effective, and Easy to use internet security. Receive a FREE Trial of a fully integrated security solution which includes Antivirus and Antispyware all managed through Remote Administrator. Click "View Now" to request a complimentary ESET NOD32 Antivirus 4 Business Edition. (DEMO) VIEW ABSTRACT | GO TO DEMO

Desktop Authority 8.0 by ScriptLogic Corporation April 2009 - (Free Research) A complete desktop management solution needs to be one that not only meets the standardization requirements of the computer, but simultaneously meets the personalized needs of the user. Desktop Authority 8 comprehensively manages the Windows desktop throughout the desktop lifecycle, reducing the total cost of desktop and application ownership. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

NetBackup™ Architecture Overview by Symantec Corporation December 2008 - (Free Research) The purpose of this document is to provide an overview of the requirements for a basic NetBackup™ architecture to help customers understand which components are required in a data protection solution. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Oracle WebLogic Suite 11g: Benefit Your Business with Fast, Efficient Middleware by Oracle Corporation July 2009 - (Free Research) Oracle WebLogic Suite, a foundational element of Oracle Fusion Middleware, offers the ideal mix of performance, scalability, and operational efficiency to support modern IT requirements driven by ever-changing business needs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The 10 Worst Practices for Technical Support and How to Overcome Them by NTR Global October 2009 - (Free Research) This white paper will explore 10 of the "worst practices" that are common to customer support operations. We will discuss how these worst practices can creep in to your contact center and ways to deal with them. We will also touch on how to eliminate well‐intentioned management blunders and discuss good and bad uses of support technology. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Virtualize at the Speed of Your Business - The Dell Guide to Virtualization by Dell, Inc. and Intel December 2008 - (Free Research) Virtualization is changing everything, from how you manage resources to the way you support your business, it addresses many of today's IT challenges - cost, responsiveness, availability, disaster recovery - and is a key element for achieving a more automated, agile infrustructure. Dell helps you virtualize at the speed of <i>your</i> business... (BROCHURE) VIEW ABSTRACT | GO TO

Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support by NTR Global October 2009 - (Free Research) This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution. (PRESENTATION) VIEW ABSTRACT | GO TO

Selection Criteria for Remote Support Tools: “Best-of-Breed” Products Speed ROI for Technology Investment by NTR Global October 2009 - (Free Research) Remote support technology is a very popular service and support automation tool for high-tech companies. Freeware and shareware options are available, but come with their own risks. Leveraging a best-of-breed product can improve operational efficiency and customer satisfaction. Read on to learn what to look for in a remote support platform. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Escaping PCI purgatory by IBM February 2009 - (Free Research) IBM offers comprehensive solutions designed to take businesses through the entire PCI compliance process and continue to meet new requirements, supporting the next level of security. Read the white paper ‘Escaping PCI Purgatory’ to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

HP Dynamic Deduplication - achieving a 50:1 ratio by Hewlett-Packard Company March 2009 - (Free Research) In 2008, HP introduced two products to the HP StorageWorks D2D Backup System Family. Both feature Dynamic deduplication based on an HP-patented algorithm that packs up to 50 times more backup data into the same disk footprint. This paper explains how Dynamic deduplication works and also establishes how a 50:1 deduplication ratio may be achieved. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Integrating HP Data Protector Software with HP Data Deduplication Solutions by Hewlett-Packard Company December 2008 - (Free Research) This white paper will discuss HP Data Protector Software which fully supports HP data deduplication technologies allowing you to recover files more quickly while reducing your data management and storage costs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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