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Podcast: Application Performance Management Best Practices by CA June 23, 2009 - (Free Research) Application performance management is the art and science of keeping application services running properly once in production. Your business depends on technology applications and in this video expert Peter Sevcik will review what best practices are for organizations to ensure successful application performance. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Improving Organizational Performance Management Through Pervasive Business Intelligence by SAP BusinessObjects June 19, 2009 - (Free Research) Evidence of the competitive value of business intelligence (BI) and analytics solutions is growing. This IDC white paper discusses the growing body of evidence suggesting a direct link between investment in business analytics solutions and organizational performance. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Application Performance Management Best Practices by CA June 19, 2009 - (Free Research) Application performance management is the art and science of keeping application services running properly once in production. Your business depends on technology applications and in this video expert Peter Sevcik will review what best practices are for organizations to ensure successful application performance. (VIDEO) VIEW ABSTRACT | GO TO

A Smarter Approach to WAN Optimization by Exinda Networks May 27, 2009 - (Free Research) Network managers and administrators face the daunting task of effectively monitoring and managing network resources while meeting user expectations for network performance across the WAN. At the same time, they have to reduce operating costs and do more with less. Read on to learn how a unified performance management (UPM) solution can help. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Integrated Infrastructure and Performance Management for Virtualized Environments by CA April 01, 2009 - (Free Research) Enterprises, government agencies and service providers are increasingly employing virtualized environments to decrease costs, consolidate data center space and reduce environmental impacts. This paper describes a comprehensive set of CA tools for managing virtual environments. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Achieving Compliant Manufacturing Excellence through Real-time Performance Management and Continuous Improvement by SAP America Inc January 23, 2009 - (Free Research) Manufacturers are feeling new pressure on their operations from many directions. Dynamic market needs, increased compliance requirements, more distributed manufacturing operations, rapid product innovation, lean manufacturing, and the transition to new IT technology all manifest themselves on the plant floor and throughout the enterprise. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CA eHealth Performance Manager Solution Implementation by CA April 28, 2009 - (Free Research) This paper is an introduction to CA eHealth Performance Manager. This solution pinpoints network performance problems in real time, plans for future network capacity needs and identifies historical performance trends while improving staff productivity and maximizing your software investment. (DATA SHEET) VIEW ABSTRACT | GO TO

Connecting the Dots by Oracle Corporation October 11, 2007 - (Free Research) This white paper demonstrates how an enterprise performance management (EPM) system connects people and processes, metrics, businesses, and systems. It introduces important criteria for successful design and implementation while also exploring the far-reaching benefits of EPM: improved decision-making and greater competitive advantage. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Improving Organizational Decision-Making Through Pervasive Business Intelligence: The Five Key Factors That Lead to Business Intelligence Diffusion by JasperSoft April 09, 2009 - (Free Research) In this report, IDC set out to define pervasive BI and its key indicators, highlight best practices for moving along the path to pervasive BI, and identify the five key factors that have the strongest influence on BI pervasiveness. These factors have positively influenced BI pervasiveness at some of the leading organizations in the world. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

A Framework for Assuring IT Service Quality and Performance by CA June 19, 2009 - (Free Research) Service, according to ITIL, is based on the use of Information Technology and supports the Customer's Business Process. An IT Service is made up from a combination of people, processes and technology and should be defined in an Service Level Agreement. Learn about a framework for assuring IT service quality and performance. (VIDEO) VIEW ABSTRACT | GO TO

Top CPM Deployment Mistakes by IDS Scheer June 23, 2009 - (Free Research) In this expert podcast, hear about the top CPM deployment mistakes, including selecting a vendor, choosing build vs. buy and negotiating contracts. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Monitor and Control Recreational Traffic by Blue Coat December 30, 2008 - (Free Research) File sharing and social network activity can dramatically hinder your network performance. This white paper details how Blue Coat helps you manage recreational applications today. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Podcast: A Framework for Assuring IT Service Quality and Performance by CA June 23, 2009 - (Free Research) Service, according to ITIL, is based on the use of Information Technology and supports the Customer's Business Process. An IT Service is made up from a combination of people, processes and technology and should be defined in an Service Level Agreement. Learn about a framework for assuring IT service quality and performance. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

How Can I Deliver Exceptional Support to My Multi-Services Customers? by CA October 2008 - (Free Research) CA IT Management solutions can help to retain and grow existing customers by providing exceptional customer support in all aspects of your business. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Network Boost: control all data in your network and accelerate your data exchanges by Orange Business Services April 2009 - (Free Research) This quick Flash presentation gives us an overview of Network Boost, a turn-key networking solution that offers application acceleration tools that are focused on achieving performance objectives. (PRODUCT OVERVIEW) VIEW ABSTRACT | GO TO

Sustaining Software ROI Beyond Go-Live: How In-Application Performance Support Pays Off by Oracle Corporation December 2008 - (Free Research) This white paper examines post-go-live end-user support when developing training material and implementing a performance support system to boost the return on enterprise software investments. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

LiveWire Mobile Brings Music to Your Ears with Insight from Business Objects by SAP BusinessObjects June 2008 - (Free Research) Read this case study and see how Business Objects helped Livewire manage their royalty stream for end-user downloads, measuring performance and the end-user experience, and analyzing trends quickly and accurately. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

The perfect storm - Why now is the time for open source by Red Hat June 2009 - (Free Research) Open source is recognized for its ease of use, high performance, and affordability, especially amidst turbulent economic conditions. The high value of open source, coupled with economic and organizational pressure, represents a "perfect storm" for CIOs, giving them the opportunity to deploy high-performing, cost-effective open source solutions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Focus on SAS® Enterprise BI Server: Applying Business Analytics Webinar by SAS Institute Inc. June 2009 - (Free Research) This SAS® webcast will introduce viewers to the SAS Enterprise BI server. We'll discuss how this single solution will provide organizations the ability to access and distribute quality data whenever needed and in the desired format. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Enterprise Contract Management for Life Sciences: Integrating Contract Creation, Administration, and Execution by SAP America Inc June 2009 - (Free Research) Leading life sciences companies are recognizing the need for synchronized, enterprise-wide pricing and contract management processes. An integrated solution can provide the transparency needed to satisfy auditors, balance pricing with go-to-market strategies, and support sales and finance teams - including accurately predicting margins. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Sole Technology Skates Past Reporting Obstacles with Business Objects by SAP BusinessObjects June 2008 - (Free Research) Read this case study and see why Sole Technology purchased BI from Business Objects. Sole Technology was struggling with getting data into the hands of people that needed it, when they needed it, to make better business decisions. Business Objects supplied them with the means to retrieve their data and disperse it to the right people. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Choosing the Best CRM for Your Organization by Oracle Corporation September 2007 - (Free Research) Explore four Customer Relationship Management (CRM) deployment scenarios and how to choose a CRM solution that will best meet your company's needs today and support your business as it grows and evolves. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Rationalizing the IT Support Services Budget for 2009: Three Things Enterprises Should Investigate by Citrix Online - GotoAssist April 2009 - (Free Research) As companies brace for more bumps in the economic downturn, many organizations are indiscriminately cutting costs. This new IDC White Paper explores 3 tangible areas that IT departments should investigate to help strategize cost reduction during the downturn. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

The Path toward Pervasive Business Intelligence at Ferrari North America by Tableau Software December 2008 - (Free Research) Organizations in all industries and of all sizes are turning to business intelligence (BI) and data warehousing (DW) technologies and services to either automate or support decision-making processes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Dell's SMART Approach to Workload Automation by BMC Software, Inc April 2009 - (Free Research) This white paper discusses why Dell chose BMC's CONTROL-M when they embarked on a broad initiative to integrate and upgrade its IT services to better satisfy business needs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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