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Walk Before You Run: Incorporating Social Channels Into Your CRM Strategy by SugarCRM Inc.
November 08, 2010 - (Free Research) Social channels are here to stay and should be part of your customer engagement strategy, as you will be required to integrate these new channels sooner, rather than later. This paper will help you build the best road map to customer success, integrating both old and new channels into your customer experience strategy.
Network Foundation - Cisco 1700 Series by Cisco Systems
Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies.
Business Skill Courseware by SkillSoft Corporation
SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations.
crystalreports.com for Salesforce.com: Exception and Sales Reporting by Business Objects
crystalreports.com is a Web-based report-sharing service that allows you to share Crystal Reports with the right people - simply and securely. Create advanced reports from your Salesforce.com data. Dig deeper for answers using graphs with drill down capabilities. View, schedule, refresh, and distribute reports online - inside Salesforce.com.
Building High Availability Environments for Windows Server 2008 R2 by Dell and Microsoft
December 22, 2011 - (Free Research) IT shops are increasingly considering failover capabilities to support critical Web-based services. This webcast looks at what factors you need to consider and tasks you must perform to successfully deploy Windows Server 2008 R2.
Top 3 Windows Storage Server Technologies by Dell and Microsoft
April 02, 2012 - (Free Research) Together, Dell and Microsoft have delivered a storage platform comprised of Windows Storage Server 2008 R2 and Dell’s PowerVault NX3100 for easy, reliable access to data stores, greatly simplified storage management, support for ROBO operations, and the capacity and scalability SMBs need to meet ongoing requirements. Read now to learn more.
Connectria's IBM AIX Cloud Hosting by Connectria Hosting
May 17, 2012 - (Free Research) Learn how your organization can take full advantage of all the benefits of cloud computing. Inside, discover a cloud hosting solution that provides speed and agility to your business while allowing you to add workloads as it expands.
Dependable, Intelligent: Intel® Xeon® Processor Based Servers by Dell, Inc. and Intel
May 10, 2012 - (Free Research) Intel processors provide the performance you need to move forward with cloud computing, virtualization and consolidation. Use this guide to find out which Intel processor-based server can best meet the needs of your applications and users.
ECM Decision Processes - What IT Managers Need to Know by SAP America, Inc.
May 18, 2012 - (Free Research) This paper discusses how different organizations tackle the issue of enterprise content management (ECM) decision making. Based on a recent AIIM survey of ECM decision makers, it offers advice for IT managers seeking to adopt a more holistic ECM strategy that incorporates the needs and requirements of various operational departments.
Key strategies for overcoming virtualization and cloud computing management challenges by Dell, Inc. and Intel
March 01, 2010 - (Free Research) Customers need to better understand how the use of virtualization and cloud computing changes datacenter infrastructure management requirements. In this paper, May Johnston Turner, IDC's research director of System Management Software, answers questions posed to her by Dell’s customers.
Retailers Gain Simple, Budget-Friendly WLAN Options by Aerohive Networks
January 13, 2012 - (Free Research) This whitepaper explores new WLAN architectures and deployment models that have emerged which offer more options to help retailers get what they need while sticking to their budgets.
Facilitating the Virtual Enterprise through End-to-End Networks by Brocade
March 28, 2012 - (Free Research) To support a new virtual and cloud computing era, you need an end-to-end network that can deliver data, applications and services to users anytime and anywhere without latency or downtime. Access this exclusive resource to discover how you can plan, design and deploy a cloud-optimized network to meet your future needs.
Boosting SQL-Based Decision Support Power and Performance with Dell’s Twelfth Generation Servers by Dell, Inc. and Intel
May 14, 2012 - (Free Research) Are your decision-support systems and servers up to date, equipped to handle today's onslaught of data? Legacy systems are no longer viable. This paper explores the results of a research report about decision-support systems, highlighting how Dell's 12th-generation servers and solutions meet these evolving requirements based on users' responses.
Meridiana Fly Meets Increased Demand for Online Bookings with Riverbed's Help by Riverbed Technology, Inc.
November 08, 2011 - (Free Research) Online airline and travel group Meridiana fly needed a faster, more cost-effective way for its growing customer base to book reservations online. They turned to the Riverbed Stingray Traffic Manager, which ensured a fast, responsive website that could cope with increasing high-demand.
Efficient Storage Strategies for Virtualized Data Centers by Dell, Inc.
November 13, 2011 - (Free Research) This paper considers current data center storage challenges and outlines solutions and strategies that help meet the demands of increasingly virtualized IT environments while optimizing investments.
Backup and Recovery of Large Scale Infrastructures by EMC Corporation
October 17, 2011 - (Free Research) Backup redesign is a must if customers are to reach their virtualization goals—without it, scaling the virtual server environment is nearly impossible. Read this comprehensive white paper to learn more.
CIO Need-to-Know: Measuring the Wisdom of a Mainframe Migration by Micro Focus
May 01, 2012 - (Free Research) Through this expert e-brief uncover the answers to your top mainframe questions, including: the benefits of staying with a mainframe, what approaches are easiest when moving data or applications, how to move off the mainframe in a way that is least disruptive to the business, and more.
Enhance Business Insight with Globalized ERP Software
by Workday
December 31, 2010 - (Free Research) Enterprise resource planning (ERP) systems designed before the days of global competition are poorly integrated, expensive to maintain, and fail to provide enterprise-wide visibility, even with add-on functionality. Read this white paper to learn what functionality is needed to support today's requirements and how cloud-based ERP meets these needs.
Software Trial: Integrated Backup, Recovery and Data Protection for VMware by Acronis
March 09, 2012 - (Free Research) Acronis® vmProtect™ 7 is built specifically for VMware vSphere®, and provides all the features you need in an extremely easy-to-use agentless backup solution that can be deployed in minutes so you can quickly begin backing up your vSphere environment.
The Case for Real-Time Networking by Avaya
December 02, 2011 - (Free Research) Many trends are defining and shaping the IT landscape which collectively will impact the way future network architectures need to be planned. Real-time networking is one option to be ready for the changes that are here and on the way.
The Best of SAP® Software Tailored for Subsidiaries by SAP America, Inc.
April 18, 2012 - (Free Research) This paper outlines how SAP Business ByDesign supports subsidiaries as a single, integrated business management solution, delivering the best of SAP software on demand. Read this and learn about its benefits, including improved customer satisfaction and higher operational efficiency, fast time to value and reduced risk, better decisions and more.
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