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Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.

The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.

(SOFTWARE PRODUCT)

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Inter-Process Communications: The Next Leap in Business Productivity by LEGACY - DO NOT USE - Insight

April 2008 - (Free Research) Inter-Process Communications (IPC) makes up the infrastructure that merges voice, data and video applications over a single network by enhancing IP telephony (VoIP) with technology such as conferencing, call transfers and forwarding.

(WHITE PAPER)

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The Five Fundamentals for a Successful FCR Program by Enkata Technologies

April 2012 - (Free Research) This paper outlines the five fundamentals for a successful FCR program.

(WHITE PAPER)

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Oracle BI EE 11g Offers Transactional BI and Analytical BI for Oracle EBS

by Noetix Corporation

February 2012 - (Free Research) Watch this webcast and learn what's new in the most recent release of Oracle Business Intelligence Enterprise Edition (OBI EE), and how Noetix BI platforms are designed to support and integrate with OBI EE to reduce the effort and expense in deploying reporting tools by accelerating the set-up of the metadata layer required for BI.

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Oracle x86 Rack Servers Optimized for Rapid Deployments and Operational Efficiency by Oracle Corporation

February 2011 - (Free Research) This white paper reveals key factors to consider when selecting a server and explains why more and more organizations are relying on x86 platforms. Access key findings from your peers concerning their spending on servers, power and cooling expenses, and more.

(WHITE PAPER)

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Instrumentation Laboratory supports double-digit growth with HP Networking by HP & Intel

October 2011 - (Free Research) Instrumentation Laboratory's objective was to expand network resources to accommodate double-digit business growth, acquisitions, facilities expansion, and rapid new product development and introductions across multiple locations— without increasing network management staff. Learn how HP Networking helped meet this objective.

(CASE STUDY)

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Meeting the Requirements of I/O Intensive Workloads with the Mainframe

by CA Technologies.

July 2011 - (Free Research) <p>Too often, organizations choose x86-based platforms over more cost-effective mainframe alternatives. This white paper reviews the key benefits of the mainframe and discusses the savings you can expect by using these systems to support heavy I/O applications in your Linux environment.</p>

(WHITE PAPER)

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Meet the Increased Demands on Your Infrastructure with Dell and Intel® by Dell, Inc. and Intel

April 2012 - (Free Research) <p>This white paper explores the challenges associated with growing numbers of users, devices, and data. Discover how a cost-effective server refresh strategy can help you position your business to enjoy cost benefits through virtualization and other innovative data center technologies.</p>

(WHITE PAPER)

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A 2U Server Designed to Accomodate Performance Spikes while Minimizing Power Costs

by Dell, Inc. and Intel

March 2012 - (Free Research) Many companies struggle to find a server that can maximize uptime, support complex workloads, and minimize power costs. This video examines a recommended server architecture that meets these and other data center needs while increasing the efficiency of your virtual environment.

(VIDEO)

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The Value of iLayer Management: A Technical Brief by Quantum Corporation

April 2010 - (Free Research) The following paper examines Quantum’s new Scalar tape libraries with integrated iLayer management. This technology was developed to improve data backup, giving its tape libraries disk-like management features. Read this paper now to get an in-depth look at these new tools.

(IT BRIEFING)

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Wireless - Aironet 350 Series by Cisco Systems

The Cisco Aironet 350 Series of wireless LAN (WLAN) products leads the industry in performance, security, and reliability with cost effective solutions for the enterprise and small and medium-sized businesses. The Cisco Aironet 350 Series access point provides an ideal solution for customers who desire a non-upgradable IEEE 802.11b solution.

(HARDWARE PRODUCT)

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Data Quality: A Survival Guide to Marketing by SAP America, Inc.

January 2011 - (Free Research) Discover the concept of data as it pertains to marketing, and particularly as it is supported by data quality functions inside of the broader EIM framework. This white paper reviews how to improve your customer data for marketing effectiveness.

(WHITE PAPER)

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Leading Interactive Games Designer Accelerates Business Intelligence Program by Cisco Systems, Inc.

January 2012 - (Free Research) In this white paper, Rajesh K. Gupta, Electronic Arts' senior manager of applications for business intelligence (BI) and data services, explains how EA avoids many costly problems due to timely data access. Read this now to gain insight into how EA deployed job scheduling software and what benefits it reaped by doing so.

(WHITE PAPER)

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Network Equipment Testing : How to Effectively Manage its Complexity by Fanfare

February 2007 - (Free Research) This report examines the people, process and technology supporting network equipment testing. It provides insight on how various companies measure the value testing delivers during release process. Voke. Inc, also provides recommendations on resolving the growing challenges for testing organizations.

(ANALYST REPORT)

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Special report on EMC by ComputerWeekly.com

November 2011 - (Free Research) This special eight-page indepent report from Computer Weekly, packed with graphs and diagrams, is essential reading for anyone doing business, or thinking of doing business with EMC.

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crystalreports.com for Salesforce.com: Exception and Sales Reporting by Business Objects

crystalreports.com is a Web-based report-sharing service that allows you to share Crystal Reports with the right people - simply and securely. Create advanced reports from your Salesforce.com data. Dig deeper for answers using graphs with drill down capabilities. View, schedule, refresh, and distribute reports online - inside Salesforce.com.

(SOFTWARE PRODUCT)

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Microsoft Hyper-V vs. Market Leaders by Dell and Microsoft

March 2009 - (Free Research) In this videocast, senior enterprise IT architect Nelson Ruest breaks down VMware ESX Server, Citrix XenServer and Hyper-V, providing details on what each product has to offer.

(VIDEO)

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Social Compliance: Protect Brand Equity and Ensure Governance by OpenText

March 2012 - (Free Research) This analyst report examines how you can protect brand integrity and ensure governance through social compliance initiatives.

(ANALYST REPORT)

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Closing the print security gap by ComputerWeekly.com

November 2011 - (Free Research) This report provides an overview of the inherent risks when operating an insecure print environment and discusses the current market landscape while recommending some best practices for adopting an integrated information and print security strategy.

(WHITE PAPER)

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Gartner: A perspective on Android 2.2 for the enterprise by ComputerWeekly.com

September 2010 - (Free Research) With the announcement of Android 2.2, code named "Froyo," Google targets the enterprisemarket for the first time. This release has features to enable devices that can be grantedsupport under the "appliance level" of the Gartner Managed Diversity Framework.

(WHITE PAPER)

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Why the Correct Information Infrastructure Is a Crucial Consideration for SQL Server 2012 Implementations by EMC Corporation

May 2012 - (Free Research) The intent of this paper (neither explain SQL Server 2012 nor be a EMC buying guide ) is simply to highlight enough information on each, so that IT managers can focus on the database system and storage hardware relationship.

(WHITE PAPER)

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Maximize the Customer Experience: Balancing the Service Level Mix in the Call Center by inContact

January 2011 - (Free Research) Supported by insights from Peppers & Rogers Group and inContact, this white paper will explore the benefits of applying the right mix of self-service and agent-assisted support to meet customer expectations effectively and maximize business outcomes.

(WHITE PAPER)

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Optimizing Service Channels: Five Essential Tips for Balancing Customer Support and Controlling Support Costs by inContact

January 2011 - (Free Research) This white paper discusses the ways in which organizations are striving to maintain excellent customer service for all types of clients while at the same time controlling support costs. Read this white paper to learn more.

(WHITE PAPER)

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Customer Experience Exchange E-Zine: Taking a swing at social CRM by SearchCRM

May 2012 - (Free Research) This edition of the CEM e-zine examines the role social media can play in your company. Learn how Major League Baseball is capitalizing on this revolution to fill its stands even during the darkest of times of the season, why Pinterest is such a success and how Dell measures it's social media success by tracking 22,000 daily online comments.

(EZINE)

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Computer Weekly - 15 May 2012: Overhauling banking IT by ComputerWeekly.com

May 2012 - (Free Research) This week’s Computer Weekly contains an exclusive interview with JP Morgan COO India Gary-Martin about juggling multiple legacy IT systems while keeping the merchant bank compliant. We also look at how near-field communications technology promises to revolutionise consumer spending and we ask whether 2012 could be the year that APM becomes vital?

(EZINE)

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