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Walk Before You Run: Incorporating Social Channels Into Your CRM Strategy by SugarCRM Inc.

November 08, 2010 - (Free Research) Social channels are here to stay and should be part of your customer engagement strategy, as you will be required to integrate these new channels sooner, rather than later. This paper will help you build the best road map to customer success, integrating both old and new channels into your customer experience strategy.

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Gartner: Three actions to support governance as business gets social by ComputerWeekly.com

March 31, 2011 - (Free Research) While businesses are seeing the value of becoming more open through social collaboration, there is a tightening of regulations impacting corporate governance and, subsequently, IT governance.

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12G OEM video by Dell, Inc. and Intel

March 29, 2012 - (Free Research) Today's servers are evolving rapidly, and many companies do not know how the latest advances will impact the operation of their data centres. This video spotlights the notable improvements to one server architecture and examines the features that organisations will find most beneficial.

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