Virtualization | IT Service Management (ITSM)/ IT Infrastructure Library (ITIL) | Help Desk and Call Management | Network Management | Enterprise Systems Management | Laptops/ Notebooks/ Tablet PCs | Customer Relationship Management (CRM) | Remote Access Technologies | Customer Data Integration | Technology ROI Tools

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VDI Done Differently: A Case Study - Town of Lincoln, Massachusetts by Virtual Computer, Inc. May 16, 2011 - (Free Research) How did one man manage the entire desktop infrastructure of Lincoln, Massachusetts? A near-constant demand for physical desktop support meant high inefficiency for critical public works. This case study reveals how one IT director moved his town forward to a hardware refresh and Windows 7 migration by leveraging desktop virtualization. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

VDI Done Differently: A Case Study - Planned Parenthood League of Massachussetts by Virtual Computer, Inc. May 16, 2011 - (Free Research) This case study reveals how the IT department for one of the largest freestanding health care providers in the state of Massachusetts reduced operational costs and improved computing experience for their end-users through virtualization. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Case Study: Orlando Magic Score a Performance Slam Dunk with Dell Compellent SAN by Dell Compellent May 09, 2011 - (Free Research) To support these data-intensive applications, the Orlando Magic needed a storage area network (SAN) with I/O performance fast enough to play and stream both standard and high-definition (HD) video. Read this case study to see their solution. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

BancVue is Winning the War Against the Big Banks with Sugar Professional by SugarCRM Inc. November 08, 2010 - (Free Research) Read this case study to learn how BancVue utilized Sugar Professional to optimize their customer’s business models and extend the base model contract module for improved contract management. Continue reading to learn how BancVue is winning the war against the big banks with the help of Sugar Professional. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Minimizing Windows 7 “Interface Shock” by Global Knowledge March 20, 2011 - (Free Research) This paper examines that many organizations want to take advantage of the speed, security, reliability, and flexibility of Windows 7, and how it is possible to minimize interface shock for users by leveraging Group Policy to make Windows 7 look more like Windows XP. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Skill Courseware by SkillSoft Corporation SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc. The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

CW+ Open Group: Governance in IT and Architecture - TOGAF by ComputerWeekly.com October 06, 2010 - (Free Research) This White Paper recommends additional definition of IT governance within TOGAF to strengthen an organization’s ability to effectively govern the architecture and make appropriate investment decisions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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