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CRM Solutions For The Finance And Insurance Industries by SAP America, Inc.
February 2011 - (Free Research) Read this report to learn how Forrester Research rated 24 CRM solutions in terms of their strengths and weaknesses in supporting four key cross-functional processes in the finance and insurance industry.
CRM Your Salespeople Will Love by Oracle Corporation
September 2007 - (Free Research) Customer Relationship Management (CRM) can bring enormous benefits to companies, but only if users adopt it. Explore user adoption problems and an overview of the newest CRM features designed to drive ease of use and high rates of user adoption.
Customer Experience Exchange E-Zine: Taking a swing at social CRM by SearchCRM
May 2012 - (Free Research) This edition of the CEM e-zine examines the role social media can play in your company. Learn how Major League Baseball is capitalizing on this revolution to fill its stands even during the darkest of times of the season, why Pinterest is such a success and how Dell measures it's social media success by tracking 22,000 daily online comments.
Walk Before You Run: Incorporating Social Channels Into Your CRM Strategy by SugarCRM Inc.
November 2010 - (Free Research) Social channels are here to stay and should be part of your customer engagement strategy, as you will be required to integrate these new channels sooner, rather than later. This paper will help you build the best road map to customer success, integrating both old and new channels into your customer experience strategy.
The Contribution of PSA Platforms to a More Streamlined Business by Autotask Corporation
January 2011 - (Free Research) Due to an increased need for productivity in an ever-changing environment, more and more solution providers have turned to PSA tools to streamline operations and integrate third-party systems. In this expert e-Guide, sponsored by Autotask, you will be introduced to the advantages, concerns and available opportunities of key PSA functions.
Microsoft Convergence 2012 by ComputerWeekly.com
May 2012 - (Free Research) Nucleus Research assesses Microsoft’s plans to extend and develop the Microsoft Dynamics CRM platform.
Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc.
The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network.
ReferenceWare by SkillSoft Corporation
ReferenceWare – the fastest way to problem-solve and learn - provides full access to the unabridged contents of thousands of business and technology titles in a searchable, collaborative environment!
E-Guide: Microsoft Virtualization- From Data Center to Desktop by Dell and Microsoft
April 2011 - (Free Research) This guide highlights scenarios that show how virtualization can enable server consolidation, business continuity, and an optimized desktop environment, among others, while examining the Microsoft those solutions. It also explains some of Microsoft’s technology partnership investments that support heterogeneous virtualization environments.
IT in the UK SMB (Small and Medium sized Business) Sector by ComputerWeekly.com
January 2012 - (Free Research) This report from Knowledge Peers and Pierre Audoin Consultants (PAC), reveals what leaders of Small and Medium-Sized Businesses (SMBs) think of IT – its strategic value, its potential, and the changing way in which it is being used in their organisations.
Computer Weekly Buyers' Guide: Cloud Computing by ComputerWeekly.com
January 2011 - (Free Research) This seven-page Buyer’s Guide to Cloud Computing by Computer Weekly journalists details the kinds of cloud offering that CIOs and senior IT professionals will need to take into account as they plan future outsourcing, hosting and application strategies.
Data Migration Teaser Video by SAP America, Inc.
May 2012 - (Free Research) This brief video provides an overview of SAP's data migration offering.
CW Buyer's Guide: IT Tools by ComputerWeekly.com
May 2012 - (Free Research) This Computer Weekly buyer’s guide to IT tools shows how you can use software and systems to improve the running of your IT department.
VMware vSphere™ 4 Competitive Reviewer's Guide by Dell and VMware
December 2009 - (Free Research) The purpose of this guide is to support a self-guided, hands-on evaluation of VMware vSphere™ 4 by press reviewers, technology analysts, and IT professionals who wish to compare vSphere to competing virtualization products such as Microsoft Hyper-V and Citrix XenServer.
E-Guide: Object-based File Systems Come of Age for HPC by Dell, Inc. and Intel
April 2012 - (Free Research) <p>Object-based file systems offer performance improvements in HPC environments, but many companies are unsure which market options are worth evaluating. This expert e-guide examines several notable offerings and explains how they can eliminate I/O bottlenecks in HPC architectures.</p>
E-Guide: How to Tweak Data Backups in OneFS-based HPC Systems by Dell, Inc. and Intel
April 2012 - (Free Research) <p>As data volumes grow, it becomes increasingly difficult to back up data in high performance computing (HPC) environments. This expert e-guide details how you can accelerate this critical process by implementing scale-out storage that runs on OneFS.</p>
E-Guide: Best Practices to Boost Read/Write Performance in MPFS File Systems by Dell, Inc. and Intel
April 2012 - (Free Research) <p>Rapid data growth has made it difficult for storage systems to support high performance computing (HPC) environments. This expert e-guide explains how multi-path network file system technology can meet HPC requirements and provides best practices for proper deployment.</p>
A Principled Technologies Configuration Guide Commissioned by Dell by Dell, Inc. and Intel
April 2012 - (Free Research) <p>Organizations must ensure that their individual hardware and software components not only work properly on their own but can also integrate well with each other. This configuration guide takes the guesswork out of choosing data center infrastructure so that you can maintain high levels of availability in your virtual environment.</p>
Computer Weekly - 17 April 2012: How to ensure smartphone security by ComputerWeekly.com
April 2012 - (Free Research) This week’s Computer Weekly examines the growing threat from smartphones being targeted by hackers and viruses as the devices are increasingly used for work. Hospitality giant Mitchells & Butlers talks about its migration to the cloud and the CIO of Airbus discusses his IT priorities and how he spends €500m a year on IT.
BancVue is Winning the War Against the Big Banks with Sugar Professional by SugarCRM Inc.
November 2010 - (Free Research) Read this case study to learn how BancVue utilized Sugar Professional to optimize their customer’s business models and extend the base model contract module for improved contract management. Continue reading to learn how BancVue is winning the war against the big banks with the help of Sugar Professional.
Long-Term Data Protection and Retention: Finding the Correct Balance by Quantum Corporation
March 2009 - (Free Research) Tape remains the most cost effective, energy efficient and reliable program technology for storing large amounts of inactive, off-line or near-line data while complimenting disk-based data protection and retention solutions. Read this paper and find out why.
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