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Software Licensing and Subscription by ComputerWeekly.com
August 05, 2011 - (Free Research) This research from Freeform Dynamics, based on a survey of end users, identifies the challenges faced by IT departments and suppliers on software licensing, and offers advice to organisations on dealing with software licensing.
The Business Value of Post Warranty Contracts by Hewlett-Packard Company
November 01, 2011 - (Free Research) <p>Support contracts are becoming crucial aspects of IT management as IT environments are becoming increasingly sophisticated. Examine the trends propelling the support services market, and discover the importance of continuing post-warranty support.</p>
Computer Weekly - 27 March 2012: What the Budget means for IT by ComputerWeekly.com
March 27, 2012 - (Free Research) This week’s Computer Weekly asks what chancellor George Osborne's Budget means for the UK IT community and if he can deliver his goal to make Britain "the technology centre of Europe". Also you'll find the final part of our private cloud Buyer's Guide and we examine the options for choosing the right WAN optimisation strategy.
An On-Demand Sourcing Solution for Rapid and Sustainable Savings by SAP America, Inc.
May 31, 2011 - (Free Research) Many procurement organizations struggle to meet savings goals with an overworked staff using time-consuming, manual processes or outdated systems. Read this paper to learn how to better collaborate with key stakeholders, qualify suppliers, ensure a competitive bidding process, and negotiate contract terms with suppliers.
BancVue is Winning the War Against the Big Banks with Sugar Professional by SugarCRM Inc.
November 08, 2010 - (Free Research) Read this case study to learn how BancVue utilized Sugar Professional to optimize their customer’s business models and extend the base model contract module for improved contract management. Continue reading to learn how BancVue is winning the war against the big banks with the help of Sugar Professional.
Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.
The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.
Anatomy of an Archiving Project White Paper by IBM
August 23, 2011 - (Free Research) Companies worldwide are affirming the value of archiving as a best practice for managing data growth, completing faster application upgrades and much more. Inside this white paper, learn how archiving can help support data retention compliance initiatives and mitigate risk for audits and electronic discovery requests.
S3 Control: Adding Control to Change Management by Solidcore Systems, Inc.
There is a gap between change activity & the documented Change Management process. Solidcore S3 Control adds control to change management. It provides visibility into changes in the enterprise IT infrastructure, accountability for employees deploying ticketed changes, & enforcement of change policies. It is available on IBM platforms.
Computer Weekly - 17 April 2012: How to ensure smartphone security by ComputerWeekly.com
April 17, 2012 - (Free Research) This week’s Computer Weekly examines the growing threat from smartphones being targeted by hackers and viruses as the devices are increasingly used for work. Hospitality giant Mitchells & Butlers talks about its migration to the cloud and the CIO of Airbus discusses his IT priorities and how he spends €500m a year on IT.
Serena Service Manager: A Process Driven Approach to Orchestrating IT Service Management (ITSM) by SERENA Software, Inc.
April 03, 2012 - (Free Research) This white paper explores the many benefits of Serena Service Manager, an IT Service Management (ITSM) solution that offers service orchestration of the core processes of incident, problem and change management with initial implementations of service request management and fulfillment together with support for service level agreements.
ESET NOD32 Antivirus 4 by ESET
November 03, 2009 - (Free Research) Enjoy Fast, Effective, and Easy to use Internet Security. Receive a FREE Trial of a fully integrated security solution which includes Antivirus and Antispyware all managed through Remote Administrator. Click "View Now" to request a complimentary ESET NOD32 Antivirus 4 Business Edition.
IT Performance at the Crossroads by Hewlett-Packard Company
November 30, 2011 - (Free Research) Wouldn't it be great to have a management system that detailed your organization's performance in near real-time? Read this paper for senior IT management for an overview of the latest management system changes and additions, including sought-after predictive analytics.
Service Desk Consolidation Cuts Costs and Increases Service Quality by BMC Software, Inc.
June 15, 2009 - (Free Research) The service desk is the last place you should try to cut back. For external-facing organizations, quality support keeps customer loyalty and repeat business high and ensures that partners and suppliers can do business with you cost effectively. Read this white paper to discover the path to proper service desk consolidation and its many benefits.
IT hiring activity and salary changes for 2010 by ComputerWeekly.com
February 15, 2011 - (Free Research) Our IT division recruits permanent and contract professionals into financial servicesfirms, including investment banks, hedgefunds and asset managers, and companies inthe commerce and industry and professional services sectors. We recruit business technologists from support to CTO level.
Computer Weekly - 1 May 2012: The technology behind the England football team by ComputerWeekly.com
May 01, 2012 - (Free Research) This week's Computer Weekly examines how the Football Association's IT director is using technology to help improve the prospects for the England national team. Our Buyer's Guide to government IT looks at the future of open source in the public sector and we report from Infosec 2012 on the rising number of cyber attacks. Read the issue now.
Strategic Use of Analytics in Government by IBM
November 15, 2010 - (Free Research) The use of analytics in government can be either tactical or strategic - supporting or even driving the accomplishment of key missions and objectives. Read the white paper, "Strategic Use of Analytics in Government" and find out how four governmental mission and management areas make use of analytics.
Computer Weekly - 28 February 2012: Taking UK government into the cloud by ComputerWeekly.com
February 28, 2012 - (Free Research) This week's edition asks, now that the the G-Cloud store is up and running, will the government's cloudstore transform the market for public sector IT buyers and suppliers? It also examines research that has indicated OS upgrades will attract a significant chunk of investment this year.
Overcoming challenges of asset management amid declining federal budgets by IBM
April 27, 2012 - (Free Research) This paper details an asset management solution from IBM. This option is designed for the federal government and enables seamless integration and support maintenance of every asset across the enterprise. Read this now and learn how this option can offer complete visibility into every asset, enable elevated risk management and more.
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