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True Convergence Demands a Communication Service Provider that Embraces a Customer-Centric Approach by Sprint July 23, 2009 - (Free Research) The purpose of this paper is to describe the attributes of a true customer-centric converged solution. From these attributes, a framework to measure and compare providers' converged solutions emerges. We will conclude with a review of Sprint's approach to offering true convergence to business and government customers. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

MEDRAD: Automating the Flow of Inbound Sales Orders into SAP Applications, while Simultaneously Reducing Costs and Improving Accuracy by Esker Inc. July 10, 2009 - (Free Research) This case study explains how MEDRAD implemented Esker DeliveryWare for their SAP solution and documents the benefits they reaped from it. Read this case study to learn how your company can experience the same benefits as MEDRAD with Esker DeliveryWare. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Sun Storage and Archive Solution for HPC by Sun Microsystems, Inc. November 2008 - (Free Research) This article is intended for IT managers and storage architects familiar with HPC applications and data requirements in the organization. (BOOK) VIEW ABSTRACT | GO TO

The Path toward Pervasive Business Intelligence at Ferrari North America by Tableau Software December 2008 - (Free Research) Organizations in all industries and of all sizes are turning to business intelligence (BI) and data warehousing (DW) technologies and services to either automate or support decision-making processes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

AppPoint’s Proxy for IBM-Rational Functional Tester to support Oracle Forms by IBM October 2009 - (Free Research) Read this paper to learn about Rational® Functional Tester, an object-oriented automated testing tool that tests Windows®, .Net, Java™, HTML, Siebel and SAP applications, and lets you record reliable and robust scripts that can be played back to validate new builds of a test application. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

5 Critical Factors to In-House eDiscovery Success by Clearwell Systems August 2009 - (Free Research) eDiscovery for civil litigation is a fact of life in the enterprise. This Technology in Brief, written by Christine Taylor form the Taneja Group, will discuss the top 5 critical factors of an in-house eDiscovery solution. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Data Deduplication and Disk-to-Disk Back Up Systems: Technical Considerations (Presentation Transcript) by Data Domain January 2008 - (Free Research) This presentation transcript explores the primary technological differences inherent in the various forms of data deduplication currently available. (PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

VUE Software: Insurance Commission & Incentive Compensation Management by CSSI VUE software delivers flexibility and automation to help solve the complexities of insurance sales commission and incentive compensation plans. VUE’s web-enabled incentive management solution reduces costs while driving accuracy and efficiency into your organization. This comprehensive solution offers the ease of a total solution from one vendor.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

VUE Software: Enterprise Incentive Management by CSSI VUE Software solves the complexities of insurance sales commission and incentive compensation plans by delivering flexibility and automation. VUE Software’s web-enabled EIM solution reduces costs while driving accuracy and efficiency into your organization. This comprehensive solution provides the ease of a total solution from one vendor.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Reduce Risk & Save Money with Tokenless Two-Factor Authentication by PhoneFactor, Inc. September 2009 - (Free Research) Threats continue to increase in frequency and many industry regulations require two-factor authentication. However, security tokens and other forms of authentication are inconvenient for employees and expensive. View this webcast to discover how phone-based authentication differs from security tokens and other methods of authentication. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

HEALTHsuite® - Claims Processing Software by RAM Technologies, Inc. HEALTHsuite is an administrative claims processing system designed for health plans and other health care organizations. Rich in features and functions to support health plans of all sizes and types, HEALTHsuite supports all aspects of health care administration including HMO, Consumer Driven, Medicare, Medicaid and Federal Health Benefits.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Why Use Cisco Network Storage Systems for Your Business by Cisco Systems, Inc. March 2009 - (Free Research) This white paper highlights two new additions to the Cisco Small Business Network Storage System (NSS) line of products. The Cisco NSS2000 Series is a 2-bay network attached storage (NAS) system, and the Cisco NSS3000 Series is a 4-bay system. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Sun Fire X4170, X4270 and X4275 Server Architecture: Optimizing Performance, Density and Expandability to Maximize Datacenter Value by Sun Microsystems, Inc. April 2009 - (Free Research) This white paper describes the architecture of the Sun Fire X4170, X4270 and X4275 servers, including the processor technology, I/O subsystem, built-in system management features, and range of supported operating systems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Systems Management: Dell versus HP. Is it time for a change? by Dell and Symantec December 2008 - (Free Research) Dell claims that its management solutions, based on Altiris, do more than HP's to simplify management. Are these claims valid? Ptak, Noel & Associates LLC (PNA) explored the logic behind these claims. Read this paper to see what the research reveals. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Eliminating Waste in Supply Chain Network Collaboration by Sterling Commerce September 2009 - (Free Research) The focus of this white paper is to highlight how IT can support the kind of agile, rapid response that is needed to drive out costs and delays in their company's business collaboration networks. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Rethink Endpoint Security to Revolutionize Enterprise Protection by Trend Micro, Inc. March 2009 - (Free Research) With OfficeScan 10, Trend Micro introduces a revolutionary new way to defeat the volume of today's threats. This white paper describes this new technology and how it provides more effective protection for enterprise endpoints while reducing management complexity for administrators and resource utilization for end users. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Improving Intercompany Reconciliation For A Faster Close: Driving Financial Excellence by SAP America Inc June 2009 - (Free Research) What's arguably the single greatest barrier to the fast close has remained constant - the completion of the intercompany reconciliation process. This paper examines the issues behind intercompany reconciliation and outlines how companies can make impressive progress when they employ software solutions such as those from SAP Business Objects (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Building Blocks for Growth: A Network Can Improve Efficiency and Responsiveness, As Well As Control Costs by Cisco Systems, Inc. August 2009 - (Free Research) Growth rises on the horizon for many small businesses, and one seizes the day, expansion often occurs rapidly. Preparation is crucial to success. What tools are required for a company with 20 employees, for example, to grow to 100 employees within a year? Read this paper to learn more... (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

StorExpress: Integrating Solid State Storage in a PCI Express Clustering Interconnect by Fusion-IO May 2009 - (Free Research) Direct PCI Express (PCIe) attached flash storage offers unparalleled performance levels and vastly outperforms SAS/SATA-attached flash storage solutions. However, such PCIe attached flash storage cards have many restrictions. Read this white paper to learn about an enhanced PCIe flash storage solution from Dolphin, in partnership with Fusion-IO. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Achieving Service Excellence Across The Enterprise by Numara Software February 2009 - (Free Research) Common problems with interdepartmental handling of customer issues include a mismatch of priorities, no shared understanding of customer impact, and overall communication problems between teams. The solution is to create enterprise-wide workflow and visibility.. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Friendly Face of IT: User-friendly IT Management by Numara Software January 2009 - (Free Research) This webinar and service catalog demo will show you how Numara FootPrints Service Catalog will help your organization quickly provide an attractive menu of services tailored to your customers while providing transparency of service costs. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Switching from Salesforce.com to Microsoft Dynamics CRM Helps Jones Lang LaSalle Implement Global Enterprise Model by Microsoft July 2008 - (Free Research) Microsoft Dynamics CRM has enabled Jones Lang LaSalle to share customer and account information globally, while still offering functionality tailored to the unique processes of its many business units and more than 700 local offices. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Driving Business Process Productivity by Tuning Your Customer-Centric Business Processes for Profit by Microsoft September 2009 - (Free Research) This webcast demonstrates how Microsoft Dynamics CRM can be used to capture and manage structured and unstructured sales and marketing customer data within a single, integrated system can help increase your organization's return on investment. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Do Extraordinary Things Everyday with Microsoft Dynamics CRM! by Microsoft September 2009 - (Free Research) In this webcast, we show you how the productivity of your sales, customer service, and marketing teams can be dramatically increased by taking advantage of the enhancements in the newly released Microsoft Dynamics CRM 4.0. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Leading Auto Repair Services Provider Boosts Efficiency with Easy-to-Use CRM Solution by Microsoft July 2008 - (Free Research) After evaluating several customer relationship management solutions, including Salesforce.com, the company replaced NetSuite CRM with Microsoft Dynamics® CRM. Using Microsoft Dynamics CRM, the company cut call times in its customer support call center by 30%, reduced agent training time by 25 percent, and strengthened its growth capacity. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

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