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Your search for keyword: File Customer Service Workflow returned 410 results.
 
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Evaluating and Selecting a Secure, Managed File Transfer Solution by Ipswitch File Transfer
February 21, 2011 - (Free Research) This paper examines how recurring file and data transfers are the lifeblood of your organization, so each one is critical to your success. Ipswitch File Transfer’s line of solutions help your organization automate and streamline your most complex data transfers and workflow processes.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

BancVue is Winning the War Against the Big Banks with Sugar Professional by SugarCRM Inc.
November 08, 2010 - (Free Research) Read this case study to learn how BancVue utilized Sugar Professional to optimize their customer’s business models and extend the base model contract module for improved contract management. Continue reading to learn how BancVue is winning the war against the big banks with the help of Sugar Professional.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Customer Experience Exchange E-Zine: Taking a swing at social CRM by SearchCRM
May 16, 2012 - (Free Research) This edition of the CEM e-zine examines the role social media can play in your company. Learn how Major League Baseball is capitalizing on this revolution to fill its stands even during the darkest of times of the season, why Pinterest is such a success and how Dell measures it's social media success by tracking 22,000 daily online comments.
(EZINE) VIEW ABSTRACT | GO TO

Dell 12G White Papers: Why Dell for Oracle Decision Support Applications by Dell, Inc. and Intel
March 13, 2012 - (Free Research) This white paper explores the server requirements of today's critical applications and reveals key metrics used to monitor decision support.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.
The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory. 
(SOFTWARE PRODUCT)GO TO DETAILED REPORT

Case Study: Leading Refrigeration Manufacturer Adds File Locking to Microsoft DFS Replication by Peer Software
January 24, 2012 - (Free Research) Check out this brief case study to discover how Kysor, a leading manufacturer of refrigeration solutions, found a file locking solution that was able to meet their document control and management challenges, eliminating version conflicts entirely with real-time use of file detection.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

SharePoint 2010 Document Sets: Better Ways To Manage Content by Global Knowledge
November 22, 2010 - (Free Research) This paper examines the various benefits of using document sets. Document setsare an excellent solution that enables teams of users to handle multiple related documents as a group. All-in-all, document sets are designed to make your life easier from the perspective of maintaining and finding similar content.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Windows 7 and AppLocker by Global Knowledge
January 25, 2010 - (Free Research) Organizations want to run the apps they want, and not run the apps they don't want. One of the tools Microsoft has given Active Directory administrators to help in this regard, Software Restriction Policies (SRPs), has been re-engineered in Windows 7 as AppLocker.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SAP Solutions on VMware Infrastructure: Customer Use Cases by VMware, Inc.
October 2008 - (Free Research) This document explores the ways real SAP customers have used VMware virtualization to: Optimize datacenter resources; Ease SAP upgrades, new implementations, and platform migrations; Better meet SLAs and Support service delivery to the business.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The New Competitive Advantage: Web Collaboration Reaches the Tipping Point PDF File Name by CA Technologies.
September 2008 - (Free Research) Web collaboration solutions are emerging as one of the building blocks of those applications.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

DataNAS XP by Excel Meridian Data, Inc.
The DataNAS XP is designed with performance in mind integrating Pentium Technology, Gigabit connectivity and low cost IDE resources to produce a reliable and economical NAS Filer. The DataNAS XP is scalable from 240GB to 2TB of storage capacity and provides unified file data access for your mixed environment clients without expensive licenses. 
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GroupLogic extends mobile sync support with new activEcho product by GroupLogic
March 2012 - (Free Research) <p>Learn the details about a new solution that provides file management to all devices – from desktops to smartphones – and allows anywhere-anytime access to corporate files.</p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Maturity Model Brings Insight and Predictability to the Managed File Transfer Marketplace by Ipswitch File Transfer
February 2011 - (Free Research) This paper introduces an innovative tool that is designed to streamline the complex MFT solution selection process by providing IT professionals with a single, reliable source they can use to drill down through a series of requirements to help them.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

DataShare by Excel Meridian Data, Inc.
DataShare is a dual-function server that performs both CD/DVD File Sharing tasks as well as NAS File Data Archiving. It is the first CD/DVD server available in the market that combines these unique features in one easy-to-use solution. 
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Knowledge-Infused Customer Relationship Management: A Game-Changing Investment for Customer Support by Oracle Corporation
November 2011 - (Free Research) Most customer service organizations have recently seen operational budgets cut by nearly 20%. In addition, the goal of maintaining quality customer service has become more difficult to achieve. Organizations must now deliver the same levels of service with fewer resources. Can it be done? Read on, and find out how.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Case Study: la Caixa - Bank takes customer and employee support to the next level by Hewlett-Packard Limited
January 2012 - (Free Research) With HP's contact centre and customer services, la Caixa was able to expand and continue to provide excellent service to their customers. Read this case study now to learn more about HP's call centre and contact centre offerings.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc.
The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network. 
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S3 Control: Adding Control to Change Management by Solidcore Systems, Inc.
There is a gap between change activity & the documented Change Management process. Solidcore S3 Control adds control to change management. It provides visibility into changes in the enterprise IT infrastructure, accountability for employees deploying ticketed changes, & enforcement of change policies. It is available on IBM platforms. 
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Maximize the Customer Experience: Balancing the Service Level Mix in the Call Center by inContact
January 2011 - (Free Research) Supported by insights from Peppers & Rogers Group and inContact, this white paper will explore the benefits of applying the right mix of self-service and agent-assisted support to meet customer expectations effectively and maximize business outcomes.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Optimizing Service Channels: Five Essential Tips for Balancing Customer Support and Controlling Support Costs by inContact
January 2011 - (Free Research) This white paper discusses the ways in which organizations are striving to maintain excellent customer service for all types of clients while at the same time controlling support costs. Read this white paper to learn more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Five Fundamentals for a Successful FCR Program by Enkata Technologies
April 2012 - (Free Research) This paper outlines the five fundamentals for a successful FCR program.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Mobile File Sharing Solution: Provide Easy, Secure Access to Corporate Data by Accellion, Inc.
April 2012 - (Free Research) This video describes Accellion’s new mobile file sharing solution that provides easy, secure access to your corporate data.
(VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

Big Data and Data Warehousing Architectures by Talend
April 2012 - (Free Research) Industry expert Wayne Eckerson knows a thing or two about big data and how to handle it. So, it's in your best interest to view the second installment of a two-part video series as Eckerson discusses data warehouse architectures for storing big data. Learn how to evaluate whether data architectures can handle big data, amongst much more.
(VIDEO) VIEW ABSTRACT | GO TO

Left to Their Own Devices: Does your Enterprise Have a "Dropbox Problem"? by Accellion, Inc.
January 2012 - (Free Research) Discover details about the “Dropbox Problem” many organizations are experiencing surrounding the issue of file sharing. Uncover why traditional file sharing methods do not work in the modern enterprise, as well as solutions that may help you.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

10 Mobile Security Requirements for the BYOD Enterprise by Accellion, Inc.
March 2012 - (Free Research) This asset explains why organizations should search beyond Mobile Device Management (MDM) policies in the workplace and implement a Mobile Content Management solution to help keep users, devices, and – most importantly – corporate data secure.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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