IT Service Management (ITSM)/ IT Infrastructure Library (ITIL) | Enterprise Systems Management | Data Security | Employee Performance (EPM)/ Talent Management | Mobile Device Management | Employee Relationship Management (ERM) | Data and Application Distribution | Network Management | Change and Configuration Management | Availability, Performance and Problem Management

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Expert guide: How to design job roles and plan careers structures in the IT department by ComputerWeekly.com November 23, 2010 - (Free Research) Somewhere between our in-depth consultants’ guides and our short AnalystNotes that discuss specific aspects of IT careers, there is a need for an up-to-dateoverview of IT career structures. This is it. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Minimizing Windows 7 “Interface Shock” by Global Knowledge March 20, 2011 - (Free Research) This paper examines that many organizations want to take advantage of the speed, security, reliability, and flexibility of Windows 7, and how it is possible to minimize interface shock for users by leveraging Group Policy to make Windows 7 look more like Windows XP. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The data sharing paradox. A guide to small business on data sharing and security by ComputerWeekly.com September 30, 2011 - (Free Research) This small business report looks at the degree to which small businesses are sharing data, the ways in which they are doing so and the real and perceived risks. It shows how these risks can be mitigated. (WHITE PAPER) GO TO WHITE PAPER

Windows 7 Review Guide by Global Knowledge May 13, 2009 - (Free Research) Join Glenn Weadock, Global Knowledge Instructor, MCITP, MCSE, MCT, A+, for this Windows 7 Review Guide. This white paper introduces the key areas in which Windows 7 differs from Vista - areas you'll need to focus on if you're thinking of moving to Windows 7, either from Vista or from XP. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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