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ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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Optimizing Service Channels: Five Essential Tips for Balancing Customer Support and Controlling Support Costs by inContact
January 10, 2011 - (Free Research) This white paper discusses the ways in which organizations are striving to maintain excellent customer service for all types of clients while at the same time controlling support costs. Read this white paper to learn more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ESET NOD32 Antivirus 4 by ESET
November 03, 2009 - (Free Research) Enjoy Fast, Effective, and Easy to use Internet Security. Receive a FREE Trial of a fully integrated security solution which includes Antivirus and Antispyware all managed through Remote Administrator. Click "View Now" to request a complimentary ESET NOD32 Antivirus 4 Business Edition.
(DOWNLOAD) VIEW ABSTRACT | GO TO DOWNLOAD

crystalreports.com: Web-Based Reporting & Information Sharing by Business Objects
crystalreports.com is a web-based report-sharing service that allows organizations to instantly share crucial business information with the right people - simply and securely. There is nothing to install, and places no additional workload on IT. It improves decision makers’ ability to make key business decisions based on timely and accurate data. 
(SOFTWARE PRODUCT)GO TO DETAILED REPORT

The Open Group Service Integration Maturity Model (OSIMM) Version 2 by ComputerWeekly.com
January 17, 2012 - (Free Research) Download the Open Group Service Integration Maturity Model (OSIMM).
(ESSENTIAL GUIDE) VIEW ABSTRACT | GO TO

Jack Madden and Tom Kemp Discuss Centrify's Free Mobile Security Management Solution: Express for Mobile by Centrify Corporation
March 16, 2012 - (Free Research) Mobile device management is imperative to assuring the security of your corporate networks, applications, and data. Listen to this podcast to hear about a mobile security management solution that can help you mitigate risks while giving employees the freedom to choose which device they use in the workplace.
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Business Skill Courseware by SkillSoft Corporation
SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations. 
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IDC MarketScape: Worldwide Desktop Virtualization 2011 Vendor Analysis by Citrix
November 01, 2011 - (Free Research) Although leveraging virtualization to support desktop workloads can improve IT management efficiency, costs, and capabilities, choosing the vendor that best fits your needs can be overwhelming.This white paper offers a detailed vendor analysis that offers a way to determine which desktop virtualization solutions most benefit your business.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Microsoft Exchange 2010 on Dell Systems: Simple Distributed Configurations by Dell and Microsoft
March 01, 2012 - (Free Research) <p>This white paper discusses various options for properly configuring Exchange 2010. Determine which architecture is best for the number of mailboxes you must support, your average user profile, and more.</p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Security Checklist by Mimecast
December 31, 2011 - (Free Research) Access this exclusive security checklist to determine whether your needs are being met by your email security provider, and find out how you can get the value you deserve if you’re experiencing problems with outages, support issues or more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Stable, Seamless Document Scanning into any Hosted Software! by Quest Software
February 13, 2012 - (Free Research) Health care facilities rely on scanning tools for their paper-based health records and medical imaging. Download the free trial of this desktop scanner connectivity solution, offering stable, secure and seamless image acquisition in hosted environments.
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BI and ETL - Process Management Pain Points by Cisco Systems, Inc.
February 14, 2012 - (Free Research) Sound business intelligence (BI) reporting can be invaluable in helping your business peers make the best decisions for your company. Ensuring error-free, end-to-end integration of data between processes distributed throughout your organization, however, can be challenging. Learn how scheduling and process automation technologies can help.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

UCS Performance Brief: 63 World Records by Cisco Systems, Inc.
May 25, 2012 - (Free Research) <p>This white paper describes the architectural advantages of one leading unified computing system. Explore the performance capabilities of this offering that expedite the implementation of applications and services in virtualized and cloud environments.</p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Presentation Transcript: Exchange 2010 Roadmap Series - Virtualization by Dell, Inc. and Intel
December 15, 2009 - (Free Research) Although virtualization boasts many benefits, you may be wondering if it can help your organization. In this transcript, expert Lee Benjamin discusses the concerns IT pros have about virtualization and how to determine its worth for your company. Learn how Exchange 2010 supports virtualization and can be used to improve your backup strategy.
(PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Setting Up Servers to Work With Your Enterprise Cloud Deployments by Oracle Corporation UK Ltd
December 09, 2010 - (Free Research) Building private or enterprise clouds eliminates the concerns over control, compliance and privacy which come along with using the public cloud. This white paper will discuss the advantages of enterprise clouds, the optimal infrastructure for supporting cloud services, determining what you need in a new server, and more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Dell PowerVault MD3000i high-availability testing on Windows Server 2008 R2 and Hyper-V by Dell and Microsoft
October 01, 2009 - (Free Research) Dell Inc. (Dell) commissioned Principled Technologies (PT) to determine whether the Dell™ PowerVault™ MD3000i iSCSI storage array in a high-availability configuration can support small (200-user) and medium (500-user) organizations simultaneously running a variety of virtualized workloads in both an optimized and degraded system state.
(TEST RESULTS) VIEW ABSTRACT | GO TO

DataNAS XP by Excel Meridian Data, Inc.
The DataNAS XP is designed with performance in mind integrating Pentium Technology, Gigabit connectivity and low cost IDE resources to produce a reliable and economical NAS Filer. The DataNAS XP is scalable from 240GB to 2TB of storage capacity and provides unified file data access for your mixed environment clients without expensive licenses. 
(HARDWARE PRODUCT)GO TO DETAILED REPORT

Computer Weekly - 1 May 2012: The technology behind the England football team by ComputerWeekly.com
May 01, 2012 - (Free Research) This week's Computer Weekly examines how the Football Association's IT director is using technology to help improve the prospects for the England national team. Our Buyer's Guide to government IT looks at the future of open source in the public sector and we report from Infosec 2012 on the rising number of cyber attacks. Read the issue now.
(EZINE) VIEW ABSTRACT | GO TO

Miercom Report Avaya WLAN Controller 8180 by Avaya
December 02, 2011 - (Free Research) This is a lab testing summary report comparing the scalability and QoS for voice and video of Avaya’s WLAN 8100 versus 3 competitor’s products.
(TEST RESULTS) VIEW ABSTRACT | GO TO

Accelerate Virtualization Initiatives With Agentless Backup for VMware by Acronis
December 14, 2011 - (Free Research) Get virtualization enabled with Acronis Backup & Recovery 11, the only solution that seamlessly integrates disaster recovery and data protection for your physical, virtual and cloud.
(TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Dell™ PowerEdge™ R720xd with PERC H710P: A Comparative Analysis with PowerEdge R510 and PERC H700 by Dell and Microsoft
March 01, 2012 - (Free Research) <p>This white paper assesses various server platforms and their ability to support Exchange 2010. Find out which system delivers the best balance of CPU, memory, and internal storage and learn about a sample configuration designed for the deployment of large mailboxes.</p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Microsoft Exchange Consolidation and TCO: Dell PowerEdge R720xd vs. HP Proliant DL380 G6 by Dell and Microsoft
February 01, 2012 - (Free Research) <p>As organizations expand, they require more servers to support their critical Exchange workloads. This test report explains how companies can increase email capacity while reducing hardware needs through the use of virtualization and powerful servers.</p>
(TEST RESULTS) VIEW ABSTRACT | GO TO

Information Governance Online Symposium by SearchCompliance.com
November 15, 2011 - (Free Research) We are excited to announce our Information Governance Online Symposium – an online classroom designed to provide progressive learning content specifically for your senior IT, records management and compliance teams.
(VIRTUAL SEMINAR) VIEW ABSTRACT | GO TO

Left to Their Own Devices: Does your Enterprise Have a "Dropbox Problem"? by Accellion, Inc.
January 31, 2012 - (Free Research) Discover details about the “Dropbox Problem” many organizations are experiencing surrounding the issue of file sharing. Uncover why traditional file sharing methods do not work in the modern enterprise, as well as solutions that may help you.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Dell™ PowerEdge™ R720xd with PERC H710P: A Balanced Configuration for Microsoft® Exchange 2010 Solutions by Dell, Inc. and Intel
March 01, 2012 - (Free Research) <p>Email is already critical to business communications, and its importance is only expected to grow exponentially. This white paper compares two server architectures so you can identify the best platform to support your Exchange environment.</p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How Dell Helps You Quickly Realize the Benefits of an Exchange Migration by Dell, Inc. and Intel
April 12, 2012 - (Free Research) <p>Many organizations have put off upgrades to Exchange 2010, despite an array of reasons - both well known and less obvious to IT pros - to migrate to this enhanced server version. This white paper describes the salient characteristics of Exchange 2010 and differentiates between three types of deployment models.</p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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