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Your search for keyword: Decisions Customer Service returned 427 results.
 
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Customer Experience Exchange E-Zine: Taking a swing at social CRM by SearchCRM
May 16, 2012 - (Free Research) This edition of the CEM e-zine examines the role social media can play in your company. Learn how Major League Baseball is capitalizing on this revolution to fill its stands even during the darkest of times of the season, why Pinterest is such a success and how Dell measures it's social media success by tracking 22,000 daily online comments.
(EZINE) VIEW ABSTRACT | GO TO

Dell 12G White Papers: Why Dell for Oracle Decision Support Applications by Dell, Inc. and Intel
March 13, 2012 - (Free Research) This white paper explores the server requirements of today's critical applications and reveals key metrics used to monitor decision support.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Skill Courseware by SkillSoft Corporation
SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations. 
(ASP & SOFTWARE PRODUCT)GO TO DETAILED REPORT

Optimizing Service Channels: Five Essential Tips for Balancing Customer Support and Controlling Support Costs by inContact
January 10, 2011 - (Free Research) This white paper discusses the ways in which organizations are striving to maintain excellent customer service for all types of clients while at the same time controlling support costs. Read this white paper to learn more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Premise vs. Hosted Contact Center: Total Cost of Ownership Analysis by inContact
August 08, 2011 - (Free Research) This white paper presents the results of a total cost of ownership (TCO) analysis comparing premise-based and hosted contact center platforms.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Guidebook:  Oracle Cloud Services by ComputerWeekly.com
May 10, 2012 - (Free Research) This independent report from analysts, Nucleus Research offers a critical assessment of Oracle’s Cloud Services.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

crystalreports.com for Salesforce.com: Exception and Sales Reporting by Business Objects
crystalreports.com is a Web-based report-sharing service that allows you to share Crystal Reports with the right people - simply and securely. Create advanced reports from your Salesforce.com data. Dig deeper for answers using graphs with drill down capabilities. View, schedule, refresh, and distribute reports online - inside Salesforce.com. 
(SOFTWARE PRODUCT)GO TO DETAILED REPORT

Get Your Business Intelligence in a "Box": Start Making Better Decisions Faster with the New HP Business Decision Appliance by HP & Intel
March 28, 2011 - (Free Research) In this white paper IDC highlights the latest research about the evidence of the competitive differentiation to be gained from investment in BI and data warehousing. The paper highlights the need to view BI and data warehousing technologies as complementary components of a decision support solution.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Boosting SQL-Based Decision Support Power and Performance with Dell’s Twelfth Generation Servers by Dell, Inc. and Intel
May 14, 2012 - (Free Research) Are your decision-support systems and servers up to date, equipped to handle today's onslaught of data? Legacy systems are no longer viable. This paper explores the results of a research report about decision-support systems, highlighting how Dell's 12th-generation servers and solutions meet these evolving requirements based on users' responses.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Advanced case management solutions for smarter decision making in banking by IBM
October 12, 2011 - (Free Research) Financial institutions are under pressure to make better decisions. Real-time decisions depend on access to information and the technology available to analyze it. This paper outlines an option that aggregates all of the content from across the entire organization to enable a holistic view of each case, reduce risk and support accurate decisions.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Everybody Makes Decisions: How the $2 Billion Embedded Business Intelligence Market Is Enabling Higher Competitiveness by Jaspersoft
March 01, 2012 - (Free Research) This paper discusses embedded business intelligence and how it leads to improved decision making in a tough economy.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Leading Interactive Games Designer Accelerates Business Intelligence Program by Cisco Systems, Inc.
January 20, 2012 - (Free Research) In this white paper, Rajesh K. Gupta, Electronic Arts' senior manager of applications for business intelligence (BI) and data services, explains how EA avoids many costly problems due to timely data access. Read this now to gain insight into how EA deployed job scheduling software and what benefits it reaped by doing so.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Trusted Information for Enhanced Decision Making by SAP America, Inc.
May 25, 2012 - (Free Research) Watch this video to discover how to harness the power and flexibility of SAP BusinessObjects Data Services for easy access to trusted information that fosters improved decision making and ultimately improved business performance.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Accelerate Data Accessibility to Make Real-Time Business Intelligence Decisions by Hewlett-Packard Company
March 14, 2011 - (Free Research) A new appliance exploiting in-memory computing capabilities offered by HP and SAP promises to make historical data more readily available. SAP HANA enables customers to deal with greater volumes of data and to accelerate access to the right information. Read this brief for more information.
(ANALYST BRIEF) VIEW ABSTRACT | GO TO

Top 10 Reasons To Deploy Virtualized Oracle Environments on EMC Unified Storage by EMC Data Storage Systems (India) Private Limited
December 31, 2010 - (Free Research) This 1-page white paper provides a snapshot of the top 10 reasons why customers deploy virtualized Oracle applications on EMC Unified Storage. Read now to learn more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Sybase IQ Accelerates Advanced Analytics by Sybase, an SAP company
May 05, 2011 - (Free Research) This interactive webcast explores how Sybase IQ has a growing partner ecosystem that enables customer to create comprehensive advanced analytics solutions that are easy to acquire, integrate, and implement. Enable your business to analyze, compete, and deliver above the competition.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

The New Competitive Advantage: Web Collaboration Reaches the Tipping Point PDF File Name by CA Technologies.
September 2008 - (Free Research) Web collaboration solutions are emerging as one of the building blocks of those applications.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

crystalreports.com: Web-Based Reporting & Information Sharing by Business Objects
crystalreports.com is a web-based report-sharing service that allows organizations to instantly share crucial business information with the right people - simply and securely. There is nothing to install, and places no additional workload on IT. It improves decision makers’ ability to make key business decisions based on timely and accurate data. 
(SOFTWARE PRODUCT)GO TO DETAILED REPORT

 Building the IT economy: the importance of information by ComputerWeekly.com
September 2010 - (Free Research)  Decision-makers in an IT-enabled economy will have real-time access to information that allows them to make the right decision at the right time. But that goal comes in a business environment where data will be ubiquitous and growing exponentially in volume.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Microsoft Convergence 2012 by ComputerWeekly.com
May 2012 - (Free Research) Nucleus Research assesses Microsoft’s plans to extend  and develop the Microsoft Dynamics CRM platform.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

The Integrated Information Management Infrastructure: The Business Value of the Best-of-Suite Approach by SAP America, Inc.
March 2011 - (Free Research) This paper explores the relative value of making technology decisions that support and maintain infrastructure-wide interoperability with regard to your data management solutions. Read on to learn more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc.
The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network. 
(HARDWARE PRODUCT)GO TO DETAILED REPORT

Dell Microsoft Windows Server 2008 Hyper-V Reference Architecture by Dell and Microsoft
December 2008 - (Free Research) This paper proposes several sample virtualization architectures based on Dell's server and storage products. Architectures are divided into three main categories: Small, Medium, and Large. These categories are based on the features and capacity of each product, as well as the complexity of the overall architecture.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Making Information Governance a Reality for Your Organization by SAP America, Inc.
May 2012 - (Free Research) This paper discusses the importance of information governance and how you can make it a reality within your organization.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Business Value of Business Intelligence by SAP America, Inc.
January 2004 - (Free Research) This document provides you with the knowledge to gain a complete understanding of all the issues you'll face when implementing a BI solution. In this paper, you'll find numerous examples of current Business Objects customers who are using BI in a variety of creative ways to make their organizations more responsive, productive, and profitable.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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