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IT in the UK SMB (Small and Medium sized Business) Sector by ComputerWeekly.com
January 04, 2012 - (Free Research) This report from Knowledge Peers and Pierre Audoin Consultants (PAC), reveals what leaders of Small and Medium-Sized Businesses (SMBs) think of IT – its strategic value, its potential, and the changing way in which it is being used in their organisations.
Special report on EMC by ComputerWeekly.com
November 15, 2011 - (Free Research) This special eight-page indepent report from Computer Weekly, packed with graphs and diagrams, is essential reading for anyone doing business, or thinking of doing business with EMC.
Computer Weekly - 22 May 2012: Why Tesco is spending £150m online by ComputerWeekly.com
May 22, 2012 - (Free Research) This week’s Computer Weekly, we talk exclusively to Tesco CIO Mike McNamara about why the UK's biggest retailer is spending £150m on its online business. And, with the London 2012 Olympics only weeks away; we look at how IT testing is progressing.
Computer Weekly - 28 February 2012: Taking UK government into the cloud by ComputerWeekly.com
February 28, 2012 - (Free Research) This week's edition asks, now that the the G-Cloud store is up and running, will the government's cloudstore transform the market for public sector IT buyers and suppliers? It also examines research that has indicated OS upgrades will attract a significant chunk of investment this year.
Improving business performance through new IT service delivery models by ComputerWeekly.com
January 07, 2011 - (Free Research) Collaborative technology can reshape relationships within organisations, across supply chains and with customers. This report looks at how trends such as cloud computing, mobility and collaboration will improve IT service delivery across all aspects of business operations.
CRM Solutions For The Finance And Insurance Industries by SAP America, Inc.
February 2011 - (Free Research) Read this report to learn how Forrester Research rated 24 CRM solutions in terms of their strengths and weaknesses in supporting four key cross-functional processes in the finance and insurance industry.
CRM Your Salespeople Will Love by Oracle Corporation
September 2007 - (Free Research) Customer Relationship Management (CRM) can bring enormous benefits to companies, but only if users adopt it. Explore user adoption problems and an overview of the newest CRM features designed to drive ease of use and high rates of user adoption.
Customer Experience Exchange E-Zine: Taking a swing at social CRM by SearchCRM
May 2012 - (Free Research) This edition of the CEM e-zine examines the role social media can play in your company. Learn how Major League Baseball is capitalizing on this revolution to fill its stands even during the darkest of times of the season, why Pinterest is such a success and how Dell measures it's social media success by tracking 22,000 daily online comments.
Walk Before You Run: Incorporating Social Channels Into Your CRM Strategy by SugarCRM Inc.
November 2010 - (Free Research) Social channels are here to stay and should be part of your customer engagement strategy, as you will be required to integrate these new channels sooner, rather than later. This paper will help you build the best road map to customer success, integrating both old and new channels into your customer experience strategy.
Krieg Devault Makes the Case for a Compellent SAN by Dell, Inc.
December 2008 - (Free Research) Krieg DeVault, a 130-year-old law firm in Indianapolis, has a high volume of client documents that must be securely stored and rapidly recovered. This 2-page case study details how Krieg implemented a modern storage system to handle the growing archiving and data growth challenges.
Computer Weekly - 1 May 2012: The technology behind the England football team by ComputerWeekly.com
May 2012 - (Free Research) This week's Computer Weekly examines how the Football Association's IT director is using technology to help improve the prospects for the England national team. Our Buyer's Guide to government IT looks at the future of open source in the public sector and we report from Infosec 2012 on the rising number of cyber attacks. Read the issue now.
4 Gig FC, 1 Gig Ethernet Dominate Storage by Dell, Inc.
April 2012 - (Free Research) Check out this E-Guide to learn the most common networks, how many are using 10 GbE, 8 Gbps and more. Also learn about Dell’s recent EqualLogic upgrade and how it supports 10 Gigabit Ethernet copper for iSCSI SAN.
Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc.
The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network.
The impact of Cloud on IT by ComputerWeekly.com
July 2011 - (Free Research) This research from Freeform Dynamics assess the impact of the cloud on the IT department and the way the department functions.
Software Licensing and Subscription by ComputerWeekly.com
August 2011 - (Free Research) This research from Freeform Dynamics, based on a survey of end users, identifies the challenges faced by IT departments and suppliers on software licensing, and offers advice to organisations on dealing with software licensing.
Collaboration in the Cloud: everything to everyone, or too good to be true? by ComputerWeekly.com
January 2011 - (Free Research) As we increasingly see technologies redefined with the suffix “as a service” are we entering a time of “everything as a service”? How will the future of the cloud change the way we work, bring new benefits to market and improve customer service? How can the cloud re-invent organisations?
IT hiring activity and salary changes for 2010 by ComputerWeekly.com
February 2011 - (Free Research) Our IT division recruits permanent and contract professionals into financial servicesfirms, including investment banks, hedgefunds and asset managers, and companies inthe commerce and industry and professional services sectors. We recruit business technologists from support to CTO level.
Microsoft Convergence 2012 by ComputerWeekly.com
May 2012 - (Free Research) Nucleus Research assesses Microsoft’s plans to extend and develop the Microsoft Dynamics CRM platform.
Data Migration Teaser Video by SAP America, Inc.
May 2012 - (Free Research) This brief video provides an overview of SAP's data migration offering.
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