Contact Center Management | Customer Service (General) | Customer Relationship Management (CRM) | Customer Experience Management (CEM) | Call Center Management | Compliance Management/ Sarbanes-Oxley Compliance | Storage Area Network (SAN)/ Network Attached Storage (NAS) | Data Warehousing | Business Planning | Data Center Management

Search Results		1 - 25 of 74 | Next Page
Too many results? Filter by:	All result types Software Services & Resellers Hardware Research

Health Insurance Fraud Detection and Prevention with Sybase IQ by Sybase, Inc. May 09, 2011 - (Free Research) This paper discusses the benefits of analytics servers. It details Sybase IQ, a high performance analytics server designed specifically for mission-critical business intelligence. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

HIPAA Compliance White Paper by KineticD August 02, 2010 - (Free Research) Data Deposit Box supports HIPAA compliance through automated, continuous off-site dataprotection with on-demand recovery, while ensuring strict data security and confidentiality. Data Deposit Box eliminates the damaging impact of data loss. Read this paper to find out more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc. The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

Customer Experience Exchange E-Zine Issue 2 by SearchCRM January 31, 2012 - (Free Research) This second issue of Customer Experience Exchange highlights the contact center. Often an overlooked facet of customer relationship management (CRM), the contact center is usually the first way a customer reaches out to a company and thus should always be considered in CRM strategies. (EZINE) VIEW ABSTRACT | GO TO

Premise vs. Hosted Contact Center: Total Cost of Ownership Analysis by inContact August 08, 2011 - (Free Research) This white paper presents the results of a total cost of ownership (TCO) analysis comparing premise-based and hosted contact center platforms. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Real-time Shop Floor Integration, Simplified: The Right ERP System Can Make It Happen by IQMS December 2008 - (Free Research) The key to achieving cost-effective savings in the supply chain is to exchange information accurately and quickly in real-time. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Case Study: la Caixa - Bank takes customer and employee support to the next level by Hewlett-Packard Limited January 2012 - (Free Research) With HP's contact centre and customer services, la Caixa was able to expand and continue to provide excellent service to their customers. Read this case study now to learn more about HP's call centre and contact centre offerings. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Priority Health Optimizes Data Center Efficiency with HP Integrity Servers and Blades by HP and Intel May 2011 - (Free Research) This real-world case study gives true insight into how an insurance industry IT organizations is applying new ideas to reduce the usage of physical space, power and cooling by updating their server infrastructure. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

DataShare by Excel Meridian Data, Inc. DataShare is a dual-function server that performs both CD/DVD File Sharing tasks as well as NAS File Data Archiving. It is the first CD/DVD server available in the market that combines these unique features in one easy-to-use solution.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

DataNAS XP by Excel Meridian Data, Inc. The DataNAS XP is designed with performance in mind integrating Pentium Technology, Gigabit connectivity and low cost IDE resources to produce a reliable and economical NAS Filer. The DataNAS XP is scalable from 240GB to 2TB of storage capacity and provides unified file data access for your mixed environment clients without expensive licenses.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

Insurance Providers Accelerate Business Performance with Sybase IQ by Sybase, Inc. August 2011 - (Free Research) In today’s market, healthcare insurance providers face unprecedented challenges. Customer demands have never been greater and regulatory pressures have never been more pervasive. Access this white paper to learn about a server for data warehousing and analytics that supports complex queries and reporting. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Skill Courseware by SkillSoft Corporation SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

BancVue is Winning the War Against the Big Banks with Sugar Professional by SugarCRM Inc. November 2010 - (Free Research) Read this case study to learn how BancVue utilized Sugar Professional to optimize their customer’s business models and extend the base model contract module for improved contract management. Continue reading to learn how BancVue is winning the war against the big banks with the help of Sugar Professional. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Assessment Cross-Channel Experience Assessment by IBM November 2011 - (Free Research) This paper offers information on rapidly developing a cross-channel strategy that reflects current customer trends and priorities, assesses a company’s Channel Capability Maturity, and helps to determine optimal future maturity needed to support the channel strategy. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT Courseware by SkillSoft Corporation SkillSoft's IT Skills instruction is designed to encourage and prompt frequent learner interaction with the course content. SkillSoft maintains courseware integrity and effectiveness by offering a balance of thorough instruction, challenging practice exercises and quizzes.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

The State of EHR Adoption: On The Road to Improving Patient Safety by VMware, Inc. January 2012 - (Free Research) Healthcare Informatics Research recently interviewed nearly 500 health care organizations to shed light on the current state of EMR/EHR adoption. Download this report to discover how organizations are overcoming obstacles to adoption, how they benefiting from EMR/EHR solutions, and where the industry is going next. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Healthcare sector to shed pounds with mobile health applications by ComputerWeekly.com November 2010 - (Free Research) If the worldwide health system is not in crisis, it is under intense pressure and cost cutting trends in the light of the global downturn are only set to continue. For most hospitals and medical establishments budget allocations for IT were expected to be smaller in 2009 than in 2008. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Healthcare Payers Accelerate Business Performance with Sybase IQ by Sybase, Inc. May 2011 - (Free Research) Insurance providers must stay on top of revenue, sales performance, marketing effectiveness, and customer retention to strengthen the link between strategy and execution. Sybase IQ accelerates performance in the environment that insurance providers already have, enabling the growth of their solution as the business grows. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Rush Health Cures Replication Challenges with Quantum DXi Appliances by Quantum Corporation September 2010 - (Free Research) Struggling with a hodge-podge of backup devices, Rush Health’s IT team needed a simplified, automated way to meet its backup and disaster recovery objectives. This case study examines Rush Health's adoption of Quantum’s DXi6500 appliances and the key benefits achieved. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Health Care Business Intelligence and Analytics Report by SearchHealthIT.com September 2011 - (Free Research) Explore the impact of business intelligence in provider settings, and the results of the SearchHealthIT.com reader survey, in this exclusive report. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Simplifying Backup and Recovery (Whorton Insurance) by Dell, Inc. May 2011 - (Free Research) Check out this short case study to see how Whorton Insurance was able to to ease the burden on its IT staff and avoid adding more employees by deploying Dell PowerVault DL2000. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Why Healthcare needs Virtual Desktops by Pano Logic, Inc February 2011 - (Free Research) Learn how virtualized desktops can significantly reduce deployment and management headaches for IT organizations in the health care industry. Included are case studies from CharterCARE Health Partners, Henry County Hospital, and St. Vincent’s Catholic Medical Center. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ReferenceWare by SkillSoft Corporation ReferenceWare – the fastest way to problem-solve and learn - provides full access to the unabridged contents of thousands of business and technology titles in a searchable, collaborative environment!  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

7 Ways to Manage Rapid Patient Data Growth by Dell Compellent July 2010 - (Free Research) This white paper discusses seven ways healthcare IT teams can use Dell Compellent Fluid Data storage to drive efficiency, ensure high availability and protection, and readily adapt to constant change. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

HP Business Service Management by Hewlett-Packard Company February 2011 - (Free Research) HP Business Service Management solutions enable your IT organization to monitor and maintain the health of the key business services and processes it supports, and to make improvements to those processes to better support the business. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

1 - 25 of 74 | Next Page

We are always striving to improve our customer experience. Please notify us if there is a company missing that you feel should be in our directory.