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Your search for keyword: Contacts Requirements Tracking returned 146 results.
 
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Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc.
The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network. 
(HARDWARE PRODUCT)GO TO DETAILED REPORT

The future of Government operations: Digital citizen survey by ComputerWeekly.com
May 02, 2012 - (Free Research) This report from Accenture looks at the challenges facing the public sector in offering digital services.
(IT BRIEFING) VIEW ABSTRACT | GO TO

BancVue is Winning the War Against the Big Banks with Sugar Professional by SugarCRM Inc.
November 08, 2010 - (Free Research) Read this case study to learn how BancVue utilized Sugar Professional to optimize their customer’s business models and extend the base model contract module for improved contract management. Continue reading to learn how BancVue is winning the war against the big banks with the help of Sugar Professional.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Premise vs. Hosted Contact Center: Total Cost of Ownership Analysis by inContact
August 08, 2011 - (Free Research) This white paper presents the results of a total cost of ownership (TCO) analysis comparing premise-based and hosted contact center platforms.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CW+: Analyst's take: Benefits of Siemens product lifecycle management software for life sciences by ComputerWeekly.com
January 03, 2011 - (Free Research) Siemens product lifecycle management (PLM) Software for life sciences can help medical device manufacturers manage compliance requirements while supporting greater collaboration, ultimately reducing costs while improving patient outcomes.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Case Study: la Caixa - Bank takes customer and employee support to the next level by Hewlett-Packard Limited
January 05, 2012 - (Free Research) With HP's contact centre and customer services, la Caixa was able to expand and continue to provide excellent service to their customers. Read this case study now to learn more about HP's call centre and contact centre offerings.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Business Skill Courseware by SkillSoft Corporation
SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations. 
(ASP & SOFTWARE PRODUCT)GO TO DETAILED REPORT

S3 Control: Adding Control to Change Management by Solidcore Systems, Inc.
There is a gap between change activity & the documented Change Management process. Solidcore S3 Control adds control to change management. It provides visibility into changes in the enterprise IT infrastructure, accountability for employees deploying ticketed changes, & enforcement of change policies. It is available on IBM platforms. 
(SOFTWARE PRODUCT)GO TO DETAILED REPORT

The Five Fundamentals for a Successful FCR Program by Enkata Technologies
April 25, 2012 - (Free Research) This paper outlines the five fundamentals for a successful FCR program.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Driving Business Execution: Through Integrated Talent Management by SuccessFactors
March 13, 2012 - (Free Research) Read this white paper to learn how to assess your organization's business execution capability and requirements, and how to increase the maturity of your talent management processes so they can be leveraged to support business execution strategy.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.
The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory. 
(SOFTWARE PRODUCT)GO TO DETAILED REPORT

iTest Team - Rapid Test Automation for Equipment and Devices by Fanfare
iTest Team is an integrated test environment for developers, testers, and automation teams. It offers a unified approach for rapidly developing, automating, and maintaining test cases. iTest Team tests complex equipment and systems that are accessed through various protocols, such as command line interfaces, Web interfaces, SNMP, or command shells. 
(SOFTWARE PRODUCT)GO TO DETAILED REPORT

Software Trial: Integrated Backup, Recovery and Data Protection for VMware by Acronis
March 09, 2012 - (Free Research) Acronis® vmProtect™ 7 is built specifically for VMware vSphere®, and provides all the features you need in an extremely easy-to-use agentless backup solution that can be deployed in minutes so you can quickly begin backing up your vSphere environment.
(DEMO) VIEW ABSTRACT | GO TO DEMO

Accelerate Virtualization Initiatives With Agentless Backup for VMware by Acronis
December 14, 2011 - (Free Research) Get virtualization enabled with Acronis Backup & Recovery 11, the only solution that seamlessly integrates disaster recovery and data protection for your physical, virtual and cloud.
(TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Real-time Shop Floor Integration, Simplified: The Right ERP System Can Make It Happen by IQMS
December 2008 - (Free Research) The key to achieving cost-effective savings in the supply chain is to exchange information accurately and quickly in real-time.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Insurance Providers Accelerate Business Performance with Sybase IQ by Sybase, an SAP company
August 2011 - (Free Research) In today’s market, healthcare insurance providers face unprecedented challenges. Customer demands have never been greater and regulatory pressures have never been more pervasive. Access this white paper to learn about a server for data warehousing and analytics that supports complex queries and reporting.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Fast Track to Service Management Success: Software as a Service by CA Technologies.
September 2008 - (Free Research) This paper begins with a discussion of the challenges that SMBs face in managing and supporting the IT solutions they need to run their businesses and examines the obstacles they face trying to effectively meet service management objectives.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Fairfax Water: Gaining Deeper Insight into Service Quality and Costs to Deliver Superior IT Support by SAP America, Inc.
September 2011 - (Free Research) Read this paper to discover the solution that Fairfax Water implemented to eliminate manual tracking and handling of IT service requests and gain deeper insight into service quality, costs, and other metrics within its SAP environment.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Essential email security: Bloor Research Report by Mimecast
April 2012 - (Free Research) This exclusive report from Bloor Research analyzes today’s email security challenges, and the solutions best placed to overcome them. Explore 8 major players in the market that are poised to deliver top-notch email security.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Mercy Clinic Central Communities - Timely, Expert Response Saves Patient Records by Iron Mountain
March 2012 - (Free Research) This case study examines how one health care organization was able to recover and restore patient data within months of a major disaster. Read on to see how they did it.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Lean Manufacturing by IFS
January 2012 - (Free Research) This paper illustrates how IFS Applications support lean principles, particularly in the many manufacturing environments that require both rate-based and order-based shop floor execution. This hybrid approach lets you go lean step by step, as you are able, not because an inflexible system forces you to do so.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The impact of Cloud on IT by ComputerWeekly.com
July 2011 - (Free Research) This research from Freeform Dynamics assess the impact of the cloud on the IT department and the way the department functions.
(ANALYST BRIEF) VIEW ABSTRACT | GO TO

Software Licensing and Subscription by ComputerWeekly.com
August 2011 - (Free Research) This research from Freeform Dynamics, based on a survey of end users,  identifies the challenges faced by IT departments and suppliers on software licensing, and offers advice to organisations on dealing with software licensing.
(ANALYST BRIEF) VIEW ABSTRACT | GO TO

Analyst's take: Siemens product lifecycle management software solutions for aerospace industry by ComputerWeekly.com
January 2011 - (Free Research) Siemens supports solutions for service and sustainment in the aerospace and defense industries that enable companies to reduce service costs and time cycles while increasing profitability across the service life of products.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Contribution of PSA Platforms to a More Streamlined Business by Autotask Corporation
January 2011 - (Free Research) Due to an increased need for productivity in an ever-changing environment, more and more solution providers have turned to PSA tools to streamline operations and integrate third-party systems. In this expert e-Guide, sponsored by Autotask, you will be introduced to the advantages, concerns and available opportunities of key PSA functions.
(EGUIDE) VIEW ABSTRACT | GO TO

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