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Your search for keyword: Contact Impact returned 64 results.
 
ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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Premise vs. Hosted Contact Center: Total Cost of Ownership Analysis by inContact
August 08, 2011 - (Free Research) This white paper presents the results of a total cost of ownership (TCO) analysis comparing premise-based and hosted contact center platforms.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Case Study: la Caixa - Bank takes customer and employee support to the next level by Hewlett-Packard Limited
January 05, 2012 - (Free Research) With HP's contact centre and customer services, la Caixa was able to expand and continue to provide excellent service to their customers. Read this case study now to learn more about HP's call centre and contact centre offerings.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

The Five Fundamentals for a Successful FCR Program by Enkata Technologies
April 25, 2012 - (Free Research) This paper outlines the five fundamentals for a successful FCR program.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc.
The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network. 
(HARDWARE PRODUCT)GO TO DETAILED REPORT

ReferenceWare by SkillSoft Corporation
ReferenceWare – the fastest way to problem-solve and learn - provides full access to the unabridged contents of thousands of business and technology titles in a searchable, collaborative environment! 
(SOFTWARE PRODUCT)GO TO DETAILED REPORT

The future of Government operations: Digital citizen survey by ComputerWeekly.com
May 02, 2012 - (Free Research) This report from Accenture looks at the challenges facing the public sector in offering digital services.
(IT BRIEFING) VIEW ABSTRACT | GO TO

Software Trial: Integrated Backup, Recovery and Data Protection for VMware by Acronis
March 09, 2012 - (Free Research) Acronis® vmProtect™ 7 is built specifically for VMware vSphere®, and provides all the features you need in an extremely easy-to-use agentless backup solution that can be deployed in minutes so you can quickly begin backing up your vSphere environment.
(DEMO) VIEW ABSTRACT | GO TO DEMO

Accelerate Virtualization Initiatives With Agentless Backup for VMware by Acronis
December 14, 2011 - (Free Research) Get virtualization enabled with Acronis Backup & Recovery 11, the only solution that seamlessly integrates disaster recovery and data protection for your physical, virtual and cloud.
(TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Real-time Shop Floor Integration, Simplified: The Right ERP System Can Make It Happen by IQMS
December 2008 - (Free Research) The key to achieving cost-effective savings in the supply chain is to exchange information accurately and quickly in real-time.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The impact of Cloud on IT by ComputerWeekly.com
July 2011 - (Free Research) This research from Freeform Dynamics assess the impact of the cloud on the IT department and the way the department functions.
(ANALYST BRIEF) VIEW ABSTRACT | GO TO

Measuring the Total Economic Impact of IBM Application Portfolio Management Solutions by IBM
January 2012 - (Free Research) Read this Forrester Consulting study to examine the total economic impact of application portfolio management (APM), a comprehensive, context-driven, strategic approach to enusring that your IT investments support your current and future business plans.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Who Killed the Storage Industry? by Virtual Iron Software, Inc.
December 2007 - (Free Research) In this Tech Talk, Ed Walsh, Virtual Iron's President and CEO speaks about the dramatic impact that server virtualization is having on network storage vendors and end-users.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

A Forrester Study: The Total Economic Impact Of IBM’s Netezza Data Warehouse Appliance With Advanced Analytics by IBM
April 2012 - (Free Research) Read this paper featuring Forrester research now and learn about the total economic impact and potential ROI that enterprises are realizing by deploying IBM Netezza DW appliance with data analytics. By taking some time to digest this resource, you will know whether a similar installation within your company will have a similar financial effect.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

BancVue is Winning the War Against the Big Banks with Sugar Professional by SugarCRM Inc.
November 2010 - (Free Research) Read this case study to learn how BancVue utilized Sugar Professional to optimize their customer’s business models and extend the base model contract module for improved contract management. Continue reading to learn how BancVue is winning the war against the big banks with the help of Sugar Professional.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Sustainability through Managed Print Services by ComputerWeekly.com
April 2012 - (Free Research) Managed print services offer far-reaching environmental benefits, helping a business reduce its carbon footprint, in addition to significant cost savings, according to this report from Quocirca.
(ANALYST BRIEF) VIEW ABSTRACT | GO TO

Understanding the Cost of Data Center Downtime: An Analysis of the Financial Impact on Infrastructure Vulnerability by Liebert Corporation
July 2011 - (Free Research) Access this exclusive resource to understand what causes data center downtime and get best practices to minimize these risks to achieve the highest possible return on investment (ROI).
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Exchange Server 2010: What's New and What's Changed? by Global Knowledge
August 2009 - (Free Research) In this white paper, we will look at some of the key changes that will be revealed with the new version of Exchange and how these changes will impact the messaging environment.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The mobile print enterprise by ComputerWeekly.com
February 2012 - (Free Research) Quocirca looks at the case for mobile printing in the enterprise and suggests best practices for a mobile print strategy.
(ANALYST BRIEF) VIEW ABSTRACT | GO TO

Forrester Webcast - BYOD’s Impact on Wired and Wireless Isn’t What You Expect by Fluke Networks
May 2012 - (Free Research) <p>Register now for this exclusive live webinar and learn how to start troubleshooting your network and application problems in your wireless environment to enable a successful BYOD initiative in your organization.</p>
(WEBCAST) GO TO WEBCAST

The Impact of VMware and Hyper-V Snapshots on Backup Technology by Veeam Software
October 2011 - (Free Research) Check out this white paper from expert George Crump to learn the differences between VMware and Hyper-V, and what the future might hold for both of these technologies as virtualiziation in the data center continues to flourish.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT Courseware by SkillSoft Corporation
SkillSoft's IT Skills instruction is designed to encourage and prompt frequent learner interaction with the course content. SkillSoft maintains courseware integrity and effectiveness by offering a balance of thorough instruction, challenging practice exercises and quizzes. 
(ASP & SOFTWARE PRODUCT)GO TO DETAILED REPORT

Verdantix Energy & Sustainability Leadership Series by CA Technologies.
October 2011 - (Free Research) <p>Discover 6 energy and sustainability trends impacting the business world, why they are important for CIOs and IT executives to consider, and simple steps CIOs can take to implement these practices in their enterprise.</p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Adjusting IT Attitudes Toward Private Cloud by Dell, Inc. and Intel
March 2012 - (Free Research) This expert tip analyzes the impact of the cloud and offers exclusive advice to help organizations embrace this technology. Find out how the cloud can eliminate IT silos and discover what you need to know about licensing, support, and chargeback.
(TECHNICAL ARTICLE) VIEW ABSTRACT | GO TO

The Case for Real-Time Networking by Avaya
December 2011 - (Free Research) Many trends are defining and shaping the IT landscape which collectively will impact the way future network architectures need to be planned. Real-time networking is one option to be ready for the changes that are here and on the way.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The CIO's New Guide to Design of Global IT Infrastructure by Riverbed Technology, Inc.
June 2010 - (Free Research) Is it possible to eliminate the impact of distance?  This paper explores the 5 key principles successful CIOs are using to redesign IT infrastructure of any size.  Learn how to be prepared to adapt your environment in a way that supports distributed employees, anytime anywhere collaboration and the need for business continuity during a disaster.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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