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Your search for keyword: Contact Center Management Infrastructure returned 674 results.
 
ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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Premise vs. Hosted Contact Center: Total Cost of Ownership Analysis by inContact
August 08, 2011 - (Free Research) This white paper presents the results of a total cost of ownership (TCO) analysis comparing premise-based and hosted contact center platforms.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Case Study: la Caixa - Bank takes customer and employee support to the next level by Hewlett-Packard Limited
January 05, 2012 - (Free Research) With HP's contact centre and customer services, la Caixa was able to expand and continue to provide excellent service to their customers. Read this case study now to learn more about HP's call centre and contact centre offerings.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

The Five Fundamentals for a Successful FCR Program by Enkata Technologies
April 25, 2012 - (Free Research) This paper outlines the five fundamentals for a successful FCR program.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc.
The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network. 
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The future of Government operations: Digital citizen survey by ComputerWeekly.com
May 02, 2012 - (Free Research) This report from Accenture looks at the challenges facing the public sector in offering digital services.
(IT BRIEFING) VIEW ABSTRACT | GO TO

Software Trial: Integrated Backup, Recovery and Data Protection for VMware by Acronis
March 09, 2012 - (Free Research) Acronis® vmProtect™ 7 is built specifically for VMware vSphere®, and provides all the features you need in an extremely easy-to-use agentless backup solution that can be deployed in minutes so you can quickly begin backing up your vSphere environment.
(DEMO) VIEW ABSTRACT | GO TO DEMO

Accelerate Virtualization Initiatives With Agentless Backup for VMware by Acronis
December 14, 2011 - (Free Research) Get virtualization enabled with Acronis Backup & Recovery 11, the only solution that seamlessly integrates disaster recovery and data protection for your physical, virtual and cloud.
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Real-time Shop Floor Integration, Simplified: The Right ERP System Can Make It Happen by IQMS
December 2008 - (Free Research) The key to achieving cost-effective savings in the supply chain is to exchange information accurately and quickly in real-time.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

BancVue is Winning the War Against the Big Banks with Sugar Professional by SugarCRM Inc.
November 2010 - (Free Research) Read this case study to learn how BancVue utilized Sugar Professional to optimize their customer’s business models and extend the base model contract module for improved contract management. Continue reading to learn how BancVue is winning the war against the big banks with the help of Sugar Professional.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

IT Courseware by SkillSoft Corporation
SkillSoft's IT Skills instruction is designed to encourage and prompt frequent learner interaction with the course content. SkillSoft maintains courseware integrity and effectiveness by offering a balance of thorough instruction, challenging practice exercises and quizzes. 
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DataShare by Excel Meridian Data, Inc.
DataShare is a dual-function server that performs both CD/DVD File Sharing tasks as well as NAS File Data Archiving. It is the first CD/DVD server available in the market that combines these unique features in one easy-to-use solution. 
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DataNAS XP by Excel Meridian Data, Inc.
The DataNAS XP is designed with performance in mind integrating Pentium Technology, Gigabit connectivity and low cost IDE resources to produce a reliable and economical NAS Filer. The DataNAS XP is scalable from 240GB to 2TB of storage capacity and provides unified file data access for your mixed environment clients without expensive licenses. 
(HARDWARE PRODUCT)GO TO DETAILED REPORT

Business Skill Courseware by SkillSoft Corporation
SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations. 
(ASP & SOFTWARE PRODUCT)GO TO DETAILED REPORT

ReferenceWare by SkillSoft Corporation
ReferenceWare – the fastest way to problem-solve and learn - provides full access to the unabridged contents of thousands of business and technology titles in a searchable, collaborative environment! 
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New HP Support Center: Experts & Answers Tailored to You by Hewlett-Packard Company
May 2012 - (Free Research) Gain access to HP’s support center website for helpful resources like software updates, diagnostic support tools and more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Optimize Application Delivery in Support of Data Center Consolidation by F5 Networks
May 2012 - (Free Research) Access this white paper to learn strategies for optimizing application delivery in support of data center consolidation. Learn how to reduce capital and operating expenditures with effective consolidation.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Conquering the Challenges of Data Center Complexity by Hewlett-Packard Company
April 2012 - (Free Research) Access this essential white paper and discover ways to reduce data center complexity. Learn to take advantage of virtualization and cloud computing without overwhelming your data center.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Make over your data center: Virtual-ready infrastructure simplifies IT and increases business value by Dell, Inc. and Intel
March 2010 - (Free Research) By turning to a virtual-ready infrastructure, IT has the opportunity to create a next-generation architecture that fundamentally changes the way data centers work for the future. In doing so, IT has the opportunity to transform its own value to the organization by making the infrastructure more flexible and ready to move at the speed of business.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

InfoWorld Review: Dell AIM Automates Today's Data Center by Dell, Inc. and Intel
February 2011 - (Free Research) Dell's adaptive infrastructure management (AIM) framework has something competitors don't: support for heterogeneous hardware. In a nutshell, it's possible to have a completely automated infrastructure using all Dell gear, or a nearly completely automated infrastructure using an array of hardware from other vendors.
(TECHNICAL ARTICLE) VIEW ABSTRACT | GO TO

Faster, Simpler Infrastructure for Small and Mid-Size Data Centers by Liebert Corporation
May 2012 - (Free Research) <p>Access this webcast to learn how your organization can support its expanding IT environment with new infrastructure approaches that are simple and economical to deploy, easy to manage, and highly efficient to operate. Discover ways to speed implementation, reduce CAPEX and much more.</p>
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Mainframe Software Rationalization: The Answer to your Data Center Integration Challenges by CA Technologies.
May 2012 - (Free Research) <p>When mainframes are not properly integrated with the rest of your data center infrastructure, the costs and complexity of managing them increases substantially. This webcast outlines the key phases of a mainframe rationalization approach and provides detailed guidance to help you effectively leverage it.</p>
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Case Study: West Jefferson Medical Center Rearchitects Its Data Protection Infrastructure with NetApp Syncsort Integrated Backup

 by Syncsort
May 2012 - (Free Research) This buyer case study presents a medical center's deployment and use of NetApp Syncsort Integrated Backup.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Efficient Storage Strategies for Virtualized Data Centers by Dell, Inc.
November 2011 - (Free Research) This paper considers current data center storage challenges and outlines solutions and strategies that help meet the demands of increasingly virtualized IT environments while optimizing investments.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Fit-for-Purpose Data Center Networking by Avaya
December 2011 - (Free Research) The evolution of the network creates a number of new opportunities, especially for the convergence of storage and real-time traffic.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Sustainable IT virtualization helps Earth Rangers accommodate 100 percent growth while saving 90 percent on data center space and 85 percent on energy costs by Dell and VMware
March 2009 - (Free Research) When it was time to refresh the headquarters' IT infrastructure, the Earth Rangers IT group knew that any new computer systems had to meet their own high environmental standards. In this case study, you'll learn why they decided to create a virtualized server infrastructure using solutions from Dell and VMware and the benefits achieved.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

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