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Your search for keyword: Concerns Outbound Call Centers returned 285 results.
 
ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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The Five Fundamentals for a Successful FCR Program by Enkata Technologies
April 25, 2012 - (Free Research) This paper outlines the five fundamentals for a successful FCR program.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc.
The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network. 
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Case Study: la Caixa - Bank takes customer and employee support to the next level by Hewlett-Packard Limited
January 05, 2012 - (Free Research) With HP's contact centre and customer services, la Caixa was able to expand and continue to provide excellent service to their customers. Read this case study now to learn more about HP's call centre and contact centre offerings.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Best Practices for Network Availability with Oracle VM Server for SPARC by Oracle Corporation UK Ltd
December 20, 2010 - (Free Research) This technical white paper is the second in a series that is designed to help map I/O best practices from the physical world into the virtual world supported by logical domains.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Network Foundation - Cisco 1700 Series by Cisco Systems
Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies. 
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Premise vs. Hosted Contact Center: Total Cost of Ownership Analysis by inContact
August 08, 2011 - (Free Research) This white paper presents the results of a total cost of ownership (TCO) analysis comparing premise-based and hosted contact center platforms.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Maximize the Customer Experience: Balancing the Service Level Mix in the Call Center by inContact
January 10, 2011 - (Free Research) Supported by insights from Peppers & Rogers Group and inContact, this white paper will explore the benefits of applying the right mix of self-service and agent-assisted support to meet customer expectations effectively and maximize business outcomes.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Conquering the Challenges of Data Center Complexity by Hewlett-Packard Company
April 26, 2012 - (Free Research) Access this essential white paper and discover ways to reduce data center complexity. Learn to take advantage of virtualization and cloud computing without overwhelming your data center.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Powering the data centre by ComputerWeekly.com
January 16, 2012 - (Free Research) A look at alternative approaches to managing energy for cost and/or sustainability reasons in data centres.
(ANALYST BRIEF) VIEW ABSTRACT | GO TO

Oracle x86 Rack Servers Optimized for Rapid Deployments and Operational Efficiency by Oracle Corporation
February 01, 2011 - (Free Research) This white paper reveals key factors to consider when selecting a server and explains why more and more organizations are relying on x86 platforms. Access key findings from your peers concerning their spending on servers, power and cooling expenses, and more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Setting Up Servers to Work With Your Enterprise Cloud Deployments by Oracle Corporation UK Ltd
December 09, 2010 - (Free Research) Building private or enterprise clouds eliminates the concerns over control, compliance and privacy which come along with using the public cloud. This white paper will discuss the advantages of enterprise clouds, the optimal infrastructure for supporting cloud services, determining what you need in a new server, and more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Managing Data Intelligently to Drive Efficiency in the Virtual Era by Dell, Inc.
September 13, 2011 - (Free Research) Exploding digital data and increased mobility demands are reshaping the IT industry as we know it. Access this resource to learn how 5 businesses have optimized data movement for this new era of IT.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Your Private Cloud on a Single Server by Dell and VMware
May 02, 2012 - (Free Research) Though building a private cloud can seem too ambitious for SMBs, selecting the right technology can make it possible for businesses to support private cloud on a single server. Find out about the key components of a successful private cloud in this resource.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

New HP Support Center: Experts & Answers Tailored to You by Hewlett-Packard Company
May 10, 2012 - (Free Research) Gain access to HP’s support center website for helpful resources like software updates, diagnostic support tools and more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT Decision Center on Business Collaboration Solutions - Q5: Mobility by SearchUnifiedCommunications.com
May 16, 2012 - (Free Research) Question five featured in SearchUnifiedCommunications.com’s IT Decision Center on Business Collaboration asks top vendors in the space:  What capabilities are there to support mobile policies? Find out what this vendor has to say by accessing their answer to this question now.
(VIRTUAL TRADE SHOW) VIEW ABSTRACT | GO TO VIRTUAL TRADE SHOW

Meridiana Fly Meets Increased Demand for Online Bookings with Riverbed's Help by Riverbed Technology, Inc.
November 08, 2011 - (Free Research) Online airline and travel group Meridiana fly needed a faster, more cost-effective way for its growing customer base to book reservations online. They turned to the Riverbed Stingray Traffic Manager, which ensured a fast, responsive website that could cope with increasing high-demand.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Dell PowerEdge Servers: The Right Choice for Collaboration by Dell, Inc.
April 17, 2012 - (Free Research) This white paper follows the adoption of collaboration technology and explores key selection criteria for purchasing new servers. Explore platforms equipped with the performance, memory capacity, availability, and other features your collaboration workloads require.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Microsoft Exchange Consolidation and TCO: Dell PowerEdge R720xd vs. HP Proliant DL380 G6 by Dell and Microsoft
February 01, 2012 - (Free Research) <p>As organizations expand, they require more servers to support their critical Exchange workloads. This test report explains how companies can increase email capacity while reducing hardware needs through the use of virtualization and powerful servers.</p>
(TEST RESULTS) VIEW ABSTRACT | GO TO

E-Guide: Object-based File Systems Come of Age for HPC by Dell, Inc. and Intel
April 20, 2012 - (Free Research) <p>Object-based file systems offer performance improvements in HPC environments, but many companies are unsure which market options are worth evaluating. This expert e-guide examines several notable offerings and explains how they can eliminate I/O bottlenecks in HPC architectures.</p>
(EGUIDE) VIEW ABSTRACT | GO TO

Dell PowerEdge Servers: The Right Choice for Collaboration by Dell, Inc. and Intel
March 06, 2012 - (Free Research) This white paper presents key findings concerning your peers' collaboration plans and explores critical factors to consider when purchasing new servers. Discover platforms designed to provide the performance, memory capacity, availability, and other features your collaboration workloads require.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Presentation Transcript: Exchange 2010 Roadmap Series - Virtualization by Dell, Inc. and Intel
December 15, 2009 - (Free Research) Although virtualization boasts many benefits, you may be wondering if it can help your organization. In this transcript, expert Lee Benjamin discusses the concerns IT pros have about virtualization and how to determine its worth for your company. Learn how Exchange 2010 supports virtualization and can be used to improve your backup strategy.
(PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Storage Magazine October 2011 by SearchStorage.com
October 05, 2011 - (Free Research) In the October 2011 cover story of Storage magazine, Phil Goodwin provides a status update on solid-state storage technology. Learn about the various use cases for solid-state storage and find out the different forms of solid-state technology on the market today.
(EZINE) VIEW ABSTRACT | GO TO

HIPAA Compliance White Paper by KineticD
August 02, 2010 - (Free Research) Data Deposit Box supports HIPAA compliance through automated, continuous off-site dataprotection with on-demand recovery, while ensuring strict data security and confidentiality. Data Deposit Box eliminates the damaging impact of data loss. Read this paper to find out more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Miercom Report Avaya WLAN Controller 8180 by Avaya
December 02, 2011 - (Free Research) This is a lab testing summary report comparing the scalability and QoS for voice and video of Avaya’s WLAN 8100 versus 3 competitor’s products.
(TEST RESULTS) VIEW ABSTRACT | GO TO

Optimizing Service Channels: Five Essential Tips for Balancing Customer Support and Controlling Support Costs by inContact
January 10, 2011 - (Free Research) This white paper discusses the ways in which organizations are striving to maintain excellent customer service for all types of clients while at the same time controlling support costs. Read this white paper to learn more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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