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Your search for keyword: Channel Management Time returned 686 results.
 
ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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Optimizing Service Channels: Five Essential Tips for Balancing Customer Support and Controlling Support Costs by inContact
January 10, 2011 - (Free Research) This white paper discusses the ways in which organizations are striving to maintain excellent customer service for all types of clients while at the same time controlling support costs. Read this white paper to learn more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Computer Weekly - 22 May 2012: Why Tesco is spending £150m online by ComputerWeekly.com
May 22, 2012 - (Free Research) This week’s Computer Weekly, we talk exclusively to Tesco CIO Mike McNamara about why the UK's biggest retailer is spending £150m on its online business. And, with the London 2012 Olympics only weeks away; we look at how IT testing is progressing.
(EZINE) VIEW ABSTRACT | GO TO

Walk Before You Run: Incorporating Social Channels Into Your CRM Strategy by SugarCRM Inc.
November 08, 2010 - (Free Research) Social channels are here to stay and should be part of your customer engagement strategy, as you will be re­quired to integrate these new channels sooner, rather than later. This paper will help you build the best road map to customer success, integrating both old and new channels into your customer experi­ence strategy.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CW+: Quocirca report: Predictive service excellence for printers by ComputerWeekly.com
September 21, 2010 - (Free Research) Networked printers and multifunction peripherals often require a high level of support and manual intervention. Secure remote monitoring platforms reduce device downtime through automating service alerts, providing proactive toner replenishment and automatic meter reading.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Integrating Virtualized Storage Into a Fibre Channel Environment by Dell, Inc.
April 01, 2012 - (Free Research) Dell Compellent Storage Center arrays utilize a virtualized architecture. This architecture not only enables technology independence between servers and storage, but it also supports key features such as thin provisioning, automated data tiering, and data protection, all of which enable exceptionally high efficiency in managing data storage.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Integrating Virtualized Storage Into a Fibre Channel Environment by Dell, Inc.
April 01, 2012 - (Free Research) Dell Compellent Storage Center arrays utilize a virtualized architecture. This architecture not only enables technology independence between servers and storage, but it also supports key features such as thin provisioning, automated data tiering, and data protection, all of which enable exceptionally high efficiency in managing data storage.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Tech Guide: Desktop Virtualization and the Network by Dell and VMware
February 23, 2012 - (Free Research) Discover the impact desktop virtualization and virtual desktop infrastructure have on your network.
(EGUIDE) VIEW ABSTRACT | GO TO

Dell | EMC CX4 Series - Flexibility by Intelligroup, Inc.
August 2008 - (Free Research) Watch this video for a brief overview of the future-ready Dell/EMC CX4 Series arrays, focusing on the innovations, such as UltraFlex modular I/O and virtual provisioning of this highly flexible storage platform.
(VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

The future of Government operations: Digital citizen survey by ComputerWeekly.com
May 2012 - (Free Research) This report from Accenture looks at the challenges facing the public sector in offering digital services.
(IT BRIEFING) VIEW ABSTRACT | GO TO

22 November 2011: Read the latest issue of the UK’s leading technology publication, where we analyse the latest technology news and what it means for IT managers. by ComputerWeekly.com
December 2011 - (Free Research) In this week’s Computer Weekly, we talk to the British Library about the enormous storage challenges of digitising its printed archive; we examine the state of the UK IT jobs market and the skills that are most in demand by employers; and we look at case studies of the best virtualisation projects. Download the new issue now.
(EZINE) VIEW ABSTRACT | GO TO

Ovum: Business tips for using SMS and web chat by ComputerWeekly.com
February 2011 - (Free Research) Web chat and SMS offer ways for enterprises to broaden channel support and personalize customer service without spending on complex solutions. While both solutions offer business benefits via customer outreach and support capabilities, they are currently two separate solutions.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT Courseware by SkillSoft Corporation
SkillSoft's IT Skills instruction is designed to encourage and prompt frequent learner interaction with the course content. SkillSoft maintains courseware integrity and effectiveness by offering a balance of thorough instruction, challenging practice exercises and quizzes. 
(ASP & SOFTWARE PRODUCT)GO TO DETAILED REPORT

Rethinking Managed Print Services (MPS) by ComputerWeekly.com
November 2011 - (Free Research) This paper from Quocirca outlines the need for Managed Print Services (MPS)  and why organisations that are operating a heterogeneous print environment should consider an independent MPS provider to proactively manage and transform their print infrastructure.
(ANALYST REPORT) GO TO ANALYST REPORT

Essential email security: Bloor Research Report by Mimecast
April 2012 - (Free Research) This exclusive report from Bloor Research analyzes today’s email security challenges, and the solutions best placed to overcome them. Explore 8 major players in the market that are poised to deliver top-notch email security.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc.
The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network. 
(HARDWARE PRODUCT)GO TO DETAILED REPORT

DataShare by Excel Meridian Data, Inc.
DataShare is a dual-function server that performs both CD/DVD File Sharing tasks as well as NAS File Data Archiving. It is the first CD/DVD server available in the market that combines these unique features in one easy-to-use solution. 
(HARDWARE PRODUCT)GO TO DETAILED REPORT

Dell completes virtualization deployment for heavy-equipment dealer Kelly Tractor in 20 days by Dell and VMware
July 2008 - (Free Research) An aging, proprietary enterprise resource planning (ERP) system at Kelly Tractor limited the company's ability to integrate information from separate departments and build new, innovative sales and services tools. Read how the company benefited from Dell and VMware virtualization.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Saint Francis Care by Ciena
June 2011 - (Free Research) Saint Francis Care prides itself on delivering first-class healthcare services using leading edge technology. To ensure systems operate at peak performance and support more sophisticated future systems, Saint Francis leveraged a solution to help build a network capable of greater bandwidth, resilience, and flexibility without a large cost increase.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Storage Magazine October 2011 by SearchStorage.com
October 2011 - (Free Research) In the October 2011 cover story of Storage magazine, Phil Goodwin provides a status update on solid-state storage technology. Learn about the various use cases for solid-state storage and find out the different forms of solid-state technology on the market today.
(EZINE) VIEW ABSTRACT | GO TO

CW Buyer's Guide: Optimising networks for cloud computing and virtualisation by ComputerWeekly.com
May 2012 - (Free Research) This six-page Computer Weekly Buyer's Guide to cloud networking highlights the factors CIOs and senior IT professionals need to consider as they plan their networking  strategies.
(ESSENTIAL GUIDE) VIEW ABSTRACT | GO TO

Small Business Data Storage with Enterprise Dependability by Dell and Microsoft
March 2012 - (Free Research) This white paper outlines the features and advantages of the Dell PowerVault NX200 with Windows Storage Server 2008 Basic, optimized for small businesses that may not have the largest in-house IT team, but need robust and reliable storage.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

PULSE® cuts average transaction process ing time by 75% by HP & Intel
May 2012 - (Free Research) Access this case study to discover how the use of blade servers and converged infrastructure helped one organization expand their business. Discover how your company can achieve valuable benefits like reduced TCO, improved transaction time and more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Dell Storage Point of View: Optimize Your Data Anywhere by Dell, Inc.
April 2012 - (Free Research) Dell Storage and the Fluid Data architecture keep your data as dynamic as the organization it supports by putting the right data in the right place at the right time–for the right cost. Customers can cut cost, time and risk as they focus on moving their organizations forward. Read this brief white paper to learn more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Learn how to Get Real-Time Access to Critical Data Stored in Oracle E-Business Suite

 by Noetix Corporation
February 2012 - (Free Research) Read this paper to learn how Noetix BI provides a foundation that allows organizations to access information from Oracle E-Business Suite and other enterprise data sources and to deliver it to business users across the organization.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Case for Real-Time Networking by Avaya
December 2011 - (Free Research) Many trends are defining and shaping the IT landscape which collectively will impact the way future network architectures need to be planned. Real-time networking is one option to be ready for the changes that are here and on the way.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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