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Your search for keyword: Call Center Equipment Statement returned 285 results.
 
ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc.
The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network. 
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The Five Fundamentals for a Successful FCR Program by Enkata Technologies
April 25, 2012 - (Free Research) This paper outlines the five fundamentals for a successful FCR program.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Case Study: la Caixa - Bank takes customer and employee support to the next level by Hewlett-Packard Limited
January 05, 2012 - (Free Research) With HP's contact centre and customer services, la Caixa was able to expand and continue to provide excellent service to their customers. Read this case study now to learn more about HP's call centre and contact centre offerings.
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Maximize the Customer Experience: Balancing the Service Level Mix in the Call Center by inContact
January 10, 2011 - (Free Research) Supported by insights from Peppers & Rogers Group and inContact, this white paper will explore the benefits of applying the right mix of self-service and agent-assisted support to meet customer expectations effectively and maximize business outcomes.
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Premise vs. Hosted Contact Center: Total Cost of Ownership Analysis by inContact
August 08, 2011 - (Free Research) This white paper presents the results of a total cost of ownership (TCO) analysis comparing premise-based and hosted contact center platforms.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Network Foundation - Cisco 1700 Series by Cisco Systems
Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies. 
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Meridiana Fly Meets Increased Demand for Online Bookings with Riverbed's Help by Riverbed Technology, Inc.
November 08, 2011 - (Free Research) Online airline and travel group Meridiana fly needed a faster, more cost-effective way for its growing customer base to book reservations online. They turned to the Riverbed Stingray Traffic Manager, which ensured a fast, responsive website that could cope with increasing high-demand.
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Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.
The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory. 
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Optimizing Service Channels: Five Essential Tips for Balancing Customer Support and Controlling Support Costs by inContact
January 10, 2011 - (Free Research) This white paper discusses the ways in which organizations are striving to maintain excellent customer service for all types of clients while at the same time controlling support costs. Read this white paper to learn more.
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iTest Team - Rapid Test Automation for Equipment and Devices by Fanfare
iTest Team is an integrated test environment for developers, testers, and automation teams. It offers a unified approach for rapidly developing, automating, and maintaining test cases. iTest Team tests complex equipment and systems that are accessed through various protocols, such as command line interfaces, Web interfaces, SNMP, or command shells. 
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Optimizing the Data Center with Energy Efficient Servers by Dell, Inc. and Intel
June 01, 2009 - (Free Research) The Dell Energy Smart architecture provides a comprehensive, system-wide approach to balancing performance and energy use in new 11th-generation Dell PowerEdge servers - capabilities that are critical to simplifying IT and meeting the power and cooling challenges of enterprise data centers.
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Wireless - Aironet 350 Series by Cisco Systems
The Cisco Aironet 350 Series of wireless LAN (WLAN) products leads the industry in performance, security, and reliability with cost effective solutions for the enterprise and small and medium-sized businesses. The Cisco Aironet 350 Series access point provides an ideal solution for customers who desire a non-upgradable IEEE 802.11b solution. 
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Transforming the Data Center: Dell PowerEdge 12th Generation Servers by Dell, Inc.
April 24, 2012 - (Free Research) <p>This white paper explores the hardware requirements of virtualization, cloud computing, and mobile technology. Obtain a detailed overview of one recommended architecture and its key features and components here.</p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A 2U Server Designed to Accomodate Performance Spikes while Minimizing Power Costs

 by Dell, Inc. and Intel
March 27, 2012 - (Free Research) Many companies struggle to find a server that can maximize uptime, support complex workloads, and minimize power costs. This video examines a recommended server architecture that meets these and other data center needs while increasing the efficiency of your virtual environment.
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Cognos FSR streamlines production process, ensures compliance with Solvency II by IBM
April 18, 2012 - (Free Research) This brief paper outlines how Cognos FSR automates and streamlines the financial statement reporting (FSR) production process by gathering and connecting information from a variety of sources to construct an application database of all of your data. Learn how to overcome the challenges of scalability, process accuracy, increased workloads and more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Case Study: Travel Provider Consolidates Data Centers in Three Countries to One Central Location, Supporting Up to 100% Business Expansion by Dell, Inc. and Intel
May 01, 2011 - (Free Research) <p>This case study highlights the consolidation approach one company implemented and explains how it enabled significant cost savings, standardization of processes and applications, and substantial gains in IT productivity.</p>
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Eliminate Data Center Space, Power, and Cost Constraints with Rack Servers

 by Dell, Inc. and Intel
March 27, 2012 - (Free Research) The servers you select drastically impact the footprint of your data center. This video describes a rack server you can implement immediately to consolidate space, reduce power consumption, and lower costs in your infrastructure.
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Driving Datacenter Efficiency Through Server and Application Consolidation by Oracle Corporation
June 25, 2010 - (Free Research) The massive expansion of compute infrastructure over the last few decades has left many organizations facing power and cooling, floor space, and administrative challenges. Read this paper to learn how adopting application and server consolidation strategies to lower costs and streamline operations.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Driving Datacenter Efficiency Through Server and Application Consolidation by Oracle Corporation UK Ltd
June 22, 2010 - (Free Research) The massive expansion of compute infrastructure over the last few decades has left many organizations facing power and cooling, floor space, and administrative challenges. Read this paper to learn how adopting application and server consolidation strategies to lower costs and streamline operations.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Data Center Efficiency in the Virtual Era: Step 2 - Simplify by Dell, Inc. and Intel
August 31, 2010 - (Free Research) This installment, the second in a three-part series, explores how simplification extends the value of data center standardization efforts and forms a stable, efficient base that can be used to support automation.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Oracle x86 Rack Servers Optimized for Rapid Deployments and Operational Efficiency by Oracle Corporation
February 01, 2011 - (Free Research) This white paper reveals key factors to consider when selecting a server and explains why more and more organizations are relying on x86 platforms. Access key findings from your peers concerning their spending on servers, power and cooling expenses, and more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

PING Drives Innovation Home With Dell Compellent Storage Center SAN With Dell Fluid Data Technology by Dell, Inc.
August 31, 2011 - (Free Research) PING is an international golf equipment company based in Phoenix, AZ. Facing a forklift upgrade on an old SAN that had reached capacity and couldn’t adapt to PING’s changing business requirements, the IT department sought a flexible, scalable solution.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Dell completes virtualization deployment for heavy-equipment dealer Kelly Tractor in 20 days by Dell and VMware
July 01, 2008 - (Free Research) An aging, proprietary enterprise resource planning (ERP) system at Kelly Tractor limited the company's ability to integrate information from separate departments and build new, innovative sales and services tools. Read how the company benefited from Dell and VMware virtualization.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Expert guide: How to design job roles and plan careers structures in the IT department by ComputerWeekly.com
November 23, 2010 - (Free Research) Somewhere between our in-depth consultants’ guides and our short AnalystNotes that discuss specific aspects of IT careers, there is a need for an up-to-dateoverview of IT career structures. This is it.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Telefónica Moves into the Cloud: Case Study by Intel
August 18, 2011 - (Free Research) This case study explains why one company chose to incorporate the cloud into its growth strategy and highlights the solutions implemented and results achieved.
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