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The New Economics of Terminal Emulation by Micro Focus, Ltd
April 06, 2011 - (Free Research) The new economics of terminal emulation enables organizations to cut costs from the IT infrastructure while continuing to provide users with a productive, innovative, fully de-risked and supported working environment.
Customer Experience Exchange E-Zine: Taking a swing at social CRM by SearchCRM
May 16, 2012 - (Free Research) This edition of the CEM e-zine examines the role social media can play in your company. Learn how Major League Baseball is capitalizing on this revolution to fill its stands even during the darkest of times of the season, why Pinterest is such a success and how Dell measures it's social media success by tracking 22,000 daily online comments.
Walk Before You Run: Incorporating Social Channels Into Your CRM Strategy by SugarCRM Inc.
November 08, 2010 - (Free Research) Social channels are here to stay and should be part of your customer engagement strategy, as you will be required to integrate these new channels sooner, rather than later. This paper will help you build the best road map to customer success, integrating both old and new channels into your customer experience strategy.
Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc.
The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network.
Databases and ERP Selection: Oracle Vs. SQL Server by IFS
January 11, 2012 - (Free Research) In this paper, learn why the database layer is so important to the software selection of an enterprise resource planning (ERP) system. Also compare Oracle database to SQL Server databases.
Microsoft Hyper-V vs. Market Leaders by Dell and Microsoft
March 20, 2009 - (Free Research) In this videocast, senior enterprise IT architect Nelson Ruest breaks down VMware ESX Server, Citrix XenServer and Hyper-V, providing details on what each product has to offer.
Guidebook: Oracle Cloud Services by ComputerWeekly.com
May 10, 2012 - (Free Research) This independent report from analysts, Nucleus Research offers a critical assessment of Oracle’s Cloud Services.
Presentation Transcript: Hyper-V vs. Market Leaders by Dell and Microsoft
March 20, 2009 - (Free Research) In this transcript, senior enterprise IT architect Nelson Ruest breaks down VMware ESX Server, Citrix XenServer and Hyper-V, providing details on what each product has to offer.
The Cloud: When and Why? by SuccessFactors
April 26, 2012 - (Free Research) <p>Read this white paper to learn the main reasons why companies are moving HR applications to the cloud and how they are evaluating their cloud options. Also discover the differences between cloud vs. on-premise strategies and the benefits of each.</p>
The CIO's Guide to Optimizing Virtual Desktops by Riverbed Technology, Inc.
May 20, 2011 - (Free Research) Desktop virtualization customers are seeking to reduce support and maintenance costs, simplify management, replace traditional PC hardware, and increase security and resilience. Check out this white paper to learn why desktop virtualization may be a cost effective, efficiency promoting option for your organization.
Stable, Seamless Document Scanning into any Hosted Software! by Quest Software
February 13, 2012 - (Free Research) Health care facilities rely on scanning tools for their paper-based health records and medical imaging. Download the free trial of this desktop scanner connectivity solution, offering stable, secure and seamless image acquisition in hosted environments.
CRM Solutions For The Finance And Insurance Industries by SAP America, Inc.
February 2011 - (Free Research) Read this report to learn how Forrester Research rated 24 CRM solutions in terms of their strengths and weaknesses in supporting four key cross-functional processes in the finance and insurance industry.
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