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‘Service-centric’ Server Monitoring by Nimsoft, Inc.
January 05, 2012 - (Free Research) Access this white paper to learn how to identify server monitoring solutions that can easily adapt availability and service quality measures for a myriad of server configurations.
Cut Coding for Faster Service Desk Deployments by Nimsoft, Inc.
January 04, 2012 - (Free Research) Learn an alternative to legacy service management solutions that is fast to deploy, easy to configure, and can help your organization realize faster time to value and lower total cost of ownership, both immediately and in the long term.
Systems Management: Dell versus HP. Is it time for a change? by Dell, Inc. and Intel
December 01, 2008 - (Free Research) Dell claims that its management solutions, based on Altiris, do more than HP's to simplify management. Are these claims valid? Ptak, Noel & Associates LLC (PNA) explored the logic behind these claims. Read this paper to see what the research reveals.
Optimizing Service Desk Value by FrontRange Solutions Inc.
December 23, 2011 - (Free Research) In this white paper, learn how service management that includes incident, problem, and change management allows you to provide more proactive service that increases efficiencies and lower costs.
Support New Business Demands with Application Rationalization by HP
September 16, 2011 - (Free Research) This podcast discusses how to achieve application rationalization through proper application portfolio management. Learn about the benefits of this strategy and how it can help better align IT with business goals, as well as cutting costs and providing substantial performance gains.
How iPads Enter the Workforce by Citrix
February 21, 2011 - (Free Research) Who could have imagined that a tablet would capture the imagination of employees and IT alike? But the iPad did, and it’s kicked off an arms race for smart mobile devices. This report introduces a simple framework to guide content and collaboration professionals through employee-fueled tablet scenarios and IT-led tablet projects.
Support your business goals with a highly automated hosting environment by HP
October 10, 2011 - (Free Research) This resource presents a data center infrastructure transformation and modernization solution using a patent-pending, detailed approach to help you draw up an effective plan to create a standardized, highly automated hosting environment, able to support your organization’s business goals.
Simplify SAP Management with a Cloud-based Utility Service by CSC
July 28, 2011 - (Free Research) CSC SAP IU (Infrastructure Utility) is a cloud-based managed utility service supporting both production and development and testing environments. It delivers a virtualized infrastructure for SAP combined with the proven CSC management expertise in SAP, managed services and cybersecurity in a pay-as-you-go service.
Workloads BIG and small: Securing Your Infrastructure by CSC
July 28, 2011 - (Free Research) View this solutions brochure to discover how you can gain the advantages cloud delivers with IaaS and explore available CSC solutions that are built to securely support your production workloads.
HP Advanced Data Center Network Architectures Reference Guide by HP and Intel
May 10, 2011 - (Free Research) Read this white paper and trace the steps to a successful converged network infrastructure. By identifying today's most important IT trend - virtualization - you'll be on your way to implementing HP supported technologies to enhance your virtualized computer networks.
Minimizing Windows 7 “Interface Shock” by Global Knowledge
March 20, 2011 - (Free Research) This paper examines that many organizations want to take advantage of the speed, security, reliability, and flexibility of Windows 7, and how it is possible to minimize interface shock for users by leveraging Group Policy to make Windows 7 look more like Windows XP.
Ten Things You Should Know About SharePoint 2010 by Global Knowledge
November 19, 2010 - (Free Research) This paper examines how your organization can benefit from the new version of SharePoint. Whether you are an end-user who wants faster queries and easier editing options; or an administrator who wants leverage when working with developers, an upgrade to the new version of SharePoint will definitely reap dividends.
ESX versus ESXi by Global Knowledge
November 19, 2010 - (Free Research) This paper outlines the differences in features between ESX and ESXi and the architectural differences. It also discusses methods to manage both and how to modify existing scripts.
Five Challenges to ITIL Best Practices by Global Knowledge
October 18, 2010 - (Free Research) The best practices described by Version Three of the ITIL® represent a de facto standard for IT Service Management and have become very popular in technology organizations over the last several years. This paper will explore each of these challenges, provide real-world examples of each, and present realistic methods for overcoming these challenges.
Windows 7 Review Guide by Global Knowledge
May 13, 2009 - (Free Research) Join Glenn Weadock, Global Knowledge Instructor, MCITP, MCSE, MCT, A+, for this Windows 7 Review Guide. This white paper introduces the key areas in which Windows 7 differs from Vista - areas you'll need to focus on if you're thinking of moving to Windows 7, either from Vista or from XP.
Best Practices to Accelerate IPv6 Migration Testing by Mu Dynamics
September 30, 2010 - (Free Research) Avoid IPv6 migration nightmares and integration challenges and gain control of skyrocketing costs by following best practices for IPv6 migration testing and taking a unified approach to testing with Mu Dynamics’ IPv6 testing solution. Read this paper to find out so much more.
Saint Francis Care by Ciena
June 02, 2011 - (Free Research) Saint Francis Care prides itself on delivering first-class healthcare services using leading edge technology. To ensure systems operate at peak performance and support more sophisticated future systems, Saint Francis leveraged a solution to help build a network capable of greater bandwidth, resilience, and flexibility without a large cost increase.
The Information Technology Modernization Challenge - Maintain or Innovate by Oracle Corporation
June 01, 2010 - (Free Research) Download the new Oracle Whitepaper, The Information Technology Modernization Challenge: Maintain or Innovate and learn how Oracle Advanced Customer Services experts can help your organization drive massive efficiencies and near-term cost savings into your existing infrastructure.
Oracle WebLogic Suite 11g Technical by Oracle Corporation
July 06, 2009 - (Free Research) Oracle WebLogic Suite 11g is a significant new release of the core application grid infrastructure foundation underpinning Oracle Fusion Middleware. It has been designed to provide a standards-based, mission-critical platform for organizations that deploy application grid and service-oriented architectures. Read this paper to learn more.
Tackling the five greatest challenges of cloud service sprawl by CA Technologies.
December 08, 2011 - (Free Research) The increased use of outsourcing and cloud computing coupled with the rising complexity of internal services have all made the ability to manage IT services—both those provided in-house and outsourced—central to business success. Inside this white paper, learn how to effectively manage IT services for optimal business support.
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