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Browse Directory>   Infrastructure and Systems Management>  Networking and Communications Solutions>  VPN, Extranet and Intranet Solutions
 
ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
Browse Results  1 - 9 of 9
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Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support by NTR Global
October 29, 2009 - (Free Research) This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution.
(PRESENTATION) VIEW ABSTRACT | GO TO

Selection Criteria for Remote Support Tools: “Best-of-Breed” Products Speed ROI for Technology Investment by NTR Global
October 29, 2009 - (Free Research) Remote support technology is a very popular service and support automation tool for high-tech companies. Freeware and shareware options are available, but come with their own risks. Leveraging a best-of-breed product can improve operational efficiency and customer satisfaction. Read on to learn what to look for in a remote support platform.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The 10 Worst Practices for Technical Support and How to Overcome Them by NTR Global
October 29, 2009 - (Free Research) This white paper will explore 10 of the "worst practices" that are common to customer support operations. We will discuss how these worst practices can creep in to your contact center and ways to deal with them. We will also touch on how to eliminate well‐intentioned management blunders and discuss good and bad uses of support technology.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Vyatta System Quick Start Guide by Vyatta Inc.
February 22, 2009 - (Free Research) Vyatta delivers the features, performance, and reliability of an enterprise-class secure router with the added benefits of flexible deployment options, freedom to integrate applications, and the economic advantages of commodity hardware and components. Read this manual to learn more about the Vyatta system and how easy it is to try it out.
(ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

Vyatta - Open Routing, Firewall, VPN Software by Vyatta Inc.
June 01, 2009 - (Free Research) Vyatta is a network operating system (enterprise-class router, firewall, VPN +) that removes the need for proprietary hardware, allowing you to leverage performance and price advantages of x86-based servers and virtualization technologies.
(TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

IPv6 Transition Strategy by BT Diamond IP
February 2007 - (Free Research) IPv6 Transition Strategies- Develop a clear, manageable migration path from IPv4 to IPv6.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Cut Overhead Costs Right Now: Connect Remote Workers, Using VPN Security by Cisco Systems, Inc.
August 2009 - (Free Research) Giving remote workers easy and secure access to your network with virtual private network (VPN) technology can result in big savings.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Practical Strategies to Accelerate Business Applications across the WAN by Blue Coat
April 2006 - (Free Research) As more IT professionals are turning to application & server consolidation, costs and the importance of performance is growing. This white paper takes a look at acceleration technologies - the challenges, benefits, and techniques of this alternative.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Tiens Group: growing and cutting costs with a single, integrated, secure, and cost effective global network by Orange Business Services
April 2009 - (Free Research) Read this quick case study to see how Tiens Group - a Chinese enterprise that does business internationally - was able to build a single network that handles all of their communications needs all over the globe and allows them greater growth potential while simultaneously reducing overheads.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

1 - 9 of 9

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